IVR Contract Job Trends in the North of England

Interactive Voice Response (IVR)
England > North of England

The table below looks at the prevalence of the term IVR in contract job vacancies in the North of England. Included is a benchmarking guide to the contractor rates offered in vacancies that cited IVR over the 6 months leading up to 16 December 2025, comparing them to the same period in the previous two years.

6 months to
16 Dec 2025
Same period 2024 Same period 2023
Rank 196 160 167
Rank change year-on-year -36 +7 +68
Contract jobs citing IVR 10 4 19
As % of all contract jobs in the North of England 0.21% 0.11% 0.41%
As % of the Miscellaneous category 0.59% 0.35% 1.38%
Number of daily rates quoted 8 4 13
10th Percentile £343 £209 £320
25th Percentile £463 £211 £350
Median daily rate (50th Percentile) £550 £324 £400
Median % change year-on-year +70.02% -19.13% -3.61%
75th Percentile £600 £489 £450
90th Percentile £611 £609 -
England median daily rate £528 £487 £425
% change year-on-year +8.47% +14.59% -15.00%

All Generic Skills
North of England

IVR falls under the General and Transferable Skills category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring generic IT skills in the North of England.

Contract vacancies with a requirement for generic IT skills 1,683 1,147 1,377
As % of all contract IT jobs advertised in the North of England 36.00% 32.15% 29.52%
Number of daily rates quoted 1,107 636 919
10th Percentile £213 £203 £258
25th Percentile £363 £356 £390
Median daily rate (50th Percentile) £474 £488 £500
Median % change year-on-year -2.77% -2.50% -
75th Percentile £550 £575 £587
90th Percentile £638 £681 £650
England median daily rate £513 £550 £550
% change year-on-year -6.82% - -4.35%
Number of hourly rates quoted 91 49 60
10th Percentile £15.50 £18.03 £14.42
25th Percentile £19.08 £21.25 £17.24
Median hourly rate £41.94 £32.50 £24.64
Median % change year-on-year +29.05% +31.90% +12.00%
75th Percentile £56.69 £42.50 £46.18
90th Percentile £71.45 £61.90 £55.00
England median hourly rate £28.00 £37.50 £43.84
% change year-on-year -25.33% -14.46% +25.26%

IVR
Job Vacancy Trend in the North of England

Historical trend showing the proportion of contract IT job postings citing IVR relative to all contract IT jobs advertised in the North of England.

IVR job vacancy trend in the North of England

IVR
Daily Rate Trend in the North of England

Contractor daily rate distribution trend for jobs in the North of England citing IVR.

Contractor daily rate distribution trend for jobs in the North of England citing IVR

IVR
Daily Rate Histogram in the North of England

Daily rate distribution for jobs citing IVR in the North of England over the 6 months to 16 December 2025.

Daily rate histogram for IVR in the North of England

IVR
Hourly Rate Trend in the North of England

Contractor hourly rate distribution trend for jobs in the North of England citing IVR.

Contractor hourly rate distribution trend for jobs in the North of England citing IVR

IVR
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the North of England region over the 6 months to 16 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West -27 8 £581 +158.33% 1
Yorkshire -42 2 £338 -20.02%
IVR
England

IVR
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (30.00%) SharePoint
2 2 (20.00%) Confluence
Applications
1 1 (10.00%) Microsoft Excel
1 1 (10.00%) Microsoft Office
1 1 (10.00%) Microsoft PowerPoint
1 1 (10.00%) Spreadsheet
Cloud Services
1 3 (30.00%) Power Automate
1 3 (30.00%) Power Platform
1 3 (30.00%) SaaS
2 1 (10.00%) Microsoft 365
Communications & Networking
1 1 (10.00%) Internet
1 1 (10.00%) PABX
1 1 (10.00%) VoIP
Database & Business Intelligence
1 3 (30.00%) Power BI
1 3 (30.00%) Tableau
Development Applications
1 2 (20.00%) JIRA
General
1 7 (70.00%) Finance
2 2 (20.00%) Analytical Skills
2 2 (20.00%) Banking
2 2 (20.00%) Social Skills
3 1 (10.00%) Back Office
3 1 (10.00%) Local Government
Job Titles
1 6 (60.00%) Architect
2 2 (20.00%) Developer
2 2 (20.00%) Service Design Architect
2 2 (20.00%) Solutions Architect
2 2 (20.00%) Technical Architect
2 2 (20.00%) Technical Solutions Architect
2 2 (20.00%) Telephony Developer
3 1 (10.00%) Analyst
3 1 (10.00%) Business Analyst
3 1 (10.00%) Business Architect
3 1 (10.00%) Business Process Architect
3 1 (10.00%) Project Manager
Libraries, Frameworks & Software Standards
1 1 (10.00%) JSON
1 1 (10.00%) REST
1 1 (10.00%) SOAP
1 1 (10.00%) XML
Miscellaneous
1 3 (30.00%) Onboarding
2 2 (20.00%) Enterprise Software
Operating Systems
1 1 (10.00%) Windows
Processes & Methodologies
1 4 (40.00%) Analytics
1 4 (40.00%) Continuous Improvement
1 4 (40.00%) WFM
2 3 (30.00%) Anti-Money Laundering
2 3 (30.00%) BPMN
2 3 (30.00%) Business Intelligence
2 3 (30.00%) Case Management
2 3 (30.00%) Change Management
2 3 (30.00%) Enterprise Architecture
2 3 (30.00%) Human-Centred Design
2 3 (30.00%) KYC
2 3 (30.00%) Logistics
2 3 (30.00%) OCR
2 3 (30.00%) Service Delivery
2 3 (30.00%) Service Design
2 3 (30.00%) Target Operating Model
3 2 (20.00%) API Integration
3 2 (20.00%) Client Onboarding
3 2 (20.00%) Decision-Making
3 2 (20.00%) Problem-Solving
Qualifications
1 1 (10.00%) CCNP
1 1 (10.00%) Cisco Certification
Vendors
1 5 (50.00%) Genesys
2 3 (30.00%) Salesforce
2 3 (30.00%) ServiceNow
2 3 (30.00%) UiPath
3 2 (20.00%) Microsoft
4 1 (10.00%) Avaya
4 1 (10.00%) BT
4 1 (10.00%) Nortel