23 of 23 Contract Microsoft 365 Jobs in the North of England

Responsibilities Provide 1st Line IT support via phone, email and remote support tools Log, prioritise and resolve helpdesk tickets within agreed SLAs Troubleshoot Microsoft 365, Windows and software-related issues Escalate more complex technical issues where required Deliver exceptional customer service to users across the business Support … have: Previous IT Helpdesk, Service Desk or IT Support experience (or a relevant IT qualification with strong customer service experience) Good working knowledge of Microsoft 365 (Outlook, Teams, Word and Excel) Excellent communication and interpersonal skills A proactive approach with a willingness to learn Strong troubleshooting ...

services across the business. Key Responsibilities Provide infrastructure support and technical escalation for the Service Desk. Administer and maintain Windows Server, Active Directory, Microsoft 365, Citrix, and core infrastructure services. Manage patching, backups, security, system monitoring, and troubleshooting. Support system improvements, compliance activities, and technical documentation. Skills … years' experience in a Systems Administrator or Infrastructure role. Strong knowledge of Windows Server 2016/2019/2022 and Active Directory. Experience with Microsoft 365, SharePoint, OneDrive, backups, patching, and security. Working knowledge of Citrix and/or Terminal Services. Strong communication and problem-solving skills. ...

automation and digital tools that reduce repetitive manual effort, improve ticket routing, increase accuracy and speed up common request fulfilment. Partner with automation, ServiceNow, Microsoft 365 and resolver teams to identify high-value Service Desk use cases such as password resets, access requests, onboarding tasks, reporting, notifications … ITSM environment. Understanding of Service Desk operations, including incident management, request fulfilment, triage, escalation, knowledge management and customer communication. Strong knowledge and experience using Microsoft 365 tools such as SharePoint, Teams, Copilot, Power Platform and knowledge-sharing platforms to support digital enablement. Experience with Service Desk ...

Advertisement: M365 Identity & Integration Engineer Location: Leeds, 2 days per week in the office, Working Pattern: Via Umbrella Company Contract Length: 6 months Are you ready to embark on an exciting journey with a leading financial institution? Our client is seeking a talented M365 Identity & Integration Engineer to join their … dynamic team! If you are passionate about technology and enjoy tackling challenges, this is the opportunity for you! Role Overview: As the M365 Identity & Integration Engineer, you will play a crucial role in the technical integration and ongoing operation of applications across the Workplace Technology portfolio. Your hands-on expertise ...

within the team, you'll support and develop a complex enterprise network comprising Cisco ACI, Nexus, Catalyst, Firepower, ASA, Wireless, Check Point, Azure and Microsoft 365 connectivity. You'll work on infrastructure improvements, technology refreshes and large-scale implementation projects, collaborating with architects, suppliers and technical specialists … Point Firewalls Wireless LAN Controllers & Access Points BGP & OSPF Routing TCP/IP Networking VPN Technologies VLANs, STP & Port Channels DNS & DHCP PKI & Certificates Microsoft Azure Connectivity Microsoft 365 Connectivity Enterprise LAN, WAN & Data Centre Networks Infrastructure Upgrades & Technical Refresh Programmes Technical Leadership & Mentoring Experience supporting ...

other support teams to swiftly manage, triage, and resolve issues. Must-Have Qualifications: We're looking for someone with the following experience and certifications: Microsoft 365 Certified: Teams Administrator Associate Proven track record in troubleshooting MS Teams issues and managing interoperability with core voice services like Ribbon … transport. Proficiency with Call Analytics, Call Quality Dashboard (CQD) reports, Quality of Experience (QER) templates, PowerBI, Teams Policies, and Audio Conferencing. Familiarity with the Microsoft 365 Admin Center, Teams Admin Center, Microsoft Entra, Message Center, and Service Desk. Experience in engaging Microsoft support tickets ...

users receive a professional and positive experience every time. Key experience required: Experience as a Service desk engineer previously ideally in the legal industry Microsoft 365 administration and support ServiceNow – tickets iManage (preferred) Windows desktop support Active Directory and user administration General hardware, software and peripheral troubleshooting … users via phone, email and remote support. Logging, managing and resolving incidents and service requests through to completion. Troubleshooting hardware, software and Microsoft 365 related issues. Supporting users across Windows desktop environments and core business applications. Using ServiceNow to manage tickets in line with agreed service levels. ...

opportunities and capabilities for the practice Technical Skills: Leadership of solution design and costing Experience of Architecture methodologies eg TOGAF Very experienced across the Microsoft Suite of technologies, including Intune, Windows 11, Entra ID, Microsoft Active Directory, Defender suite, XDR, PIM & Microsoft Endpoint Configuration Manager (MECM). … Desired Technical Skills: Azure and Windows Server technology knowledge Other non-Microsoft security products - Trellix, Beyondtrust EPM or Cyberark EPM and PAM Desktop virtualisation - Citrix Workspace, Horizon, Windows 365 & Azure Virtual Desktop Microsoft 365 Suite (Exchange or Sharepoint) Apple Device Management - JamF Workspace ...

Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service … Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working ...

Systems Engineer | Manchester | Contract | Outside IR35 A client is seeking an experienced Systems Engineer to manage and optimise their server, virtualisation, storage, and Microsoft infrastructure environment while playing a key role in delivering a major internal transformation project. The ideal candidate will possess strong expertise in Windows Server technologies … management using scripting and Infrastructure as Code. Key Skills and Experience of the Systems Engineer: Must have expert knowledge of Windows Server, Active Directory, Microsoft 365, Entra ID, and Intune. Must have strong experience with VMware and/or Hyper-V, SAN, and NAS technologies. Proven experience ...

least 2 years of experience in a technical IT customer support (2nd level IT support) role. Skills: Strong familiarity with Windows 11, MS Office 365, mobile phone support, remote software (Bomgar), VPN, and incident management tools. Excellent customer service and problem-solving skills are required. Education: A degree ...

support role Strong customer service focus with the ability to communicate clearly and professionally Experience using IT service management/ticketing systems Knowledge of Microsoft 365 applications and end-user support Basic to intermediate experience with Microsoft Active Directory Ability to triage, troubleshoot, and resolve ...

enterprise or distributed environments Strong knowledge of Windows desktop operating systems (Windows 10/11) and mobile platforms (iOS, Android) Hands-on experience with Microsoft 365, including Teams administration Experience with Active Directory, user provisioning, and Joiners/Movers/Leavers processes Strong experience with endpoint management ...

Strong understanding of incident management, request fulfilment, knowledge management and ITIL practices Hands-on experience with ServiceNow (or similar ITSM tools) Strong knowledge of Microsoft 365, SharePoint, Teams and Power Platform Experience delivering training, enablement or digital adoption initiatives Ability to create clear, engaging digital learning ...

operational support of the Power Platform, ensuring stability, effective monitoring, and accurate documentation across the environment. Key Responsibilities Provide operational support for the Microsoft Power Platform environment Monitor platform performance, usage, and system health, proactively identifying and resolving issues Execute administrative tasks , including user access management, environment configuration … deployment and operation of solutions Ensure adherence to organisational policies related to security, compliance, and data protection Key Skills & Experience Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse) Experience in platform administration, monitoring, and operational support Strong understanding of environment management and access ...

models, asset relationships, and data flows across complex systems. Knowledge of Data Resilience principles, including integrity, availability, recovery, and encryption. Proficiency in Excel and M365 for MI, data analysis, and governance reporting. Familiarity with Power BI and data visualisation to support insight-driven decision-making. A strong mindset focused ...

date* The successful candidate should have the skills and experience included below: Proven experience working on large deployment projects Windows 10/11 Office 365 suite Active Directory Provide a short Windows 11 device handover Excellent communication skills Deployment Engineer (NPPV3), £200 per day inside IR35 3 months ...

date* The successful candidate should have the skills and experience included below: Proven experience working on large deployment projects Windows 10/11 Office 365 suite Active Directory Provide a short Windows 11 device handover Excellent communication skills Deployment Engineer (NPPV3), £200 per day inside IR35 3 months ...

architectures . Strong understanding of Data Loss Prevention (DLP) technologies, frameworks, and policy design. Experience with cloud security across AWS, Azure, and/or Microsoft 365 environments. Strong networking and security background, including: Secure Web Gateways Identity and Access Management VPN replacement strategies Network segmentation SASE/… architectures Excellent stakeholder management and communication skills. Desirable Skills Experience with Microsoft Purview, Defender, or other enterprise DLP platforms. Please send me your CV! Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data ...

stakeholders * Contributing and engaging in team meetings and team discussions Experience required- * Customer Service Experience * Proven experience of working with Microsoft applications (O365) * Proven Experience of Incident Management Systems (ServiceNow) * First Line level IT support experience preferably within a remote support position * Knowledge of the operational and support aspects … computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos * Workflow Co-ordination Experience * Excellent communication skills, both written and verbal * IT Related degree desired but not essential * ITIL foundation, MCP, MOS, MCSE, desired ...

Support Engineer: · Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network. · Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. · Diagnose and resolve network connectivity and troubleshooting issues. · Contribute to technology updates and develop ITIL best practices. · Providing support with additional … projects. IT Support Engineer Experience/Technologies: · Understanding of Windows 10/11 operating system – Administration and support · Microsoft Stack including Office 365 and Intune – Administration and support · Active Directory – Administration and management · Using ticketing system to respond to portal requests – User support · Communication and interpersonal skills. ...

boundary modelling, design reviews Network & Boundary Security - Checkpoint, Palo Alto, Fortinet, Cisco, Juniper, F5, Zscaler, NSX-T, SD-WAN, encrypted WAN, DMZ, NAC ServiceNow & M365 Architecture - ITSM, ITOM, CSM, EAM, SharePoint Online, Purview, Entra, Sentinel, Defender, Power Platform, CoPilot Container & DevSecOps - Kubernetes (EKS, Tanzu), Terraform, Ansible, CI/CD security … Security Specialty, AWS Solutions Architect, AWS DevOps Pro, AWS Advanced Networking Azure Security Specialist (AZ-500), Azure Solutions Architect (AZ-303/304), Microsoft MCSE CCIE (#38006), CCNP, CCDP, VCP, VCAP-NV, VCP-NV, Check Point CCSE/CCSA, PCNSE ISO 27001 Lead Auditor, ISO 27005 Prince2 Practitioner ...

Desk. Partnering with regional and international partners to deliver best in class client care. Requirements for the Role: The role involves basic troubleshooting of Microsoft applications and proprietary systems via phone/chat. The successful candidate will have attention to detail and be able to document tickets clearly … determine causes and resolutions of problems and incidents. Experience of ticketing systems Knowledge: Hardware Support - Windows 10/11, Software - MS Office suite, Office 365, SharePoint, Skype, Teams, ServiceNow, Copilot Location: This is a hybrid working role with a requirement to work from the clients Chester office ...