Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you'll be configuring, customising, and optimising the CRM … platform, while also administering associated Microsoft365 services. Dynamics 365 Customer Service Specialist -Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual tasks Develop JavaScript … understanding of Power Platform (Power Automate, Dataverse) Strong JavaScript skills for CRM WebResources Experience with WebAPI integrations Exposure to Copilot Studio/Copilot Analytics highly desirable Good knowledge of Microsoft365 administration (SharePoint, Teams) Strong stakeholder communication skills and ability to work in a fast-paced environment 6 month contract inside IR35-Rate depends on experience Remote More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Interquest
Customer Service Specialist -Contract Dynamics 365 Customer Service Specialist required to support our public sector client to work across Dynamics 365, Power Platform, and Microsoft365 environments, supporting BAU operations as well as driving enhancements and integrations. This is a hands-on role where you’ll be configuring, customising, and optimising the CRM … platform, while also administering associated Microsoft365 services. Dynamics 365 Customer Service Specialist -Contract- Key Responsibilities Configure & customise Dynamics 365 Customer Service (solutions, dashboards, views, tables, etc.) Manage and develop CMS change requests Monitor and improve performance using Dataverse Application Insights Build automation flows using Power Automate to reduce manual tasks Develop JavaScript … understanding of Power Platform (Power Automate, Dataverse) Strong JavaScript skills for CRM WebResources Experience with WebAPI integrations Exposure to Copilot Studio/Copilot Analytics highly desirable Good knowledge of Microsoft365 administration (SharePoint, Teams) Strong stakeholder communication skills and ability to work in a fast-paced environment 6 month contract- £400-£500pday inside IR35-Rate depends on More ❯
Lytham St. Annes, Lancashire, Lytham, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
the on-call rota for major incident response once fully trained. Maintain documentation and contribute to knowledge base articles for recurring issues. Required Skills & Experience Strong working knowledge of: Microsoft Operating Systems Microsoft Exchange MicrosoftOffice & Office365Microsoft Teams SCCM & Intune Basic to intermediate networking knowledge. Experience in a team-oriented, collaborative IT More ❯
build role, you may write scripts occasionally to support your designs. You will work across collaborative teams, primarily with SharePoint, but also on device management solutions spanning Apple and Microsoft ecosystems. What you'll be doing Designing and governing … technology solutions across multiple platforms, ensuring alignment with local strategies. Advising stakeholders on solution options and best approaches to achieve desired outcomes. Collaborating with teams across devices, SharePoint, and M365 stack solutions. Applying expertise in modern workplace technologies, device management, and Intune. Skills and experience we're looking for Proven experience with compute or modern workplace solutions , particularly in enterprise … environments. Strong experience with Microsoft365 (M365) stack . Knowledge of device management solutions, including Intune, for Apple and Microsoft devices. Experience designing and governing technology solutions in regulated or banking environments is highly desirable. Demonstrated design and architecture experience , with the ability to advise stakeholders strategically. Why this is an exciting opportunity You'll join More ❯
to specialist internal departments when necessary. Troubleshoot and support hardware, software, networking, and user access issues. Administer user accounts, permissions, and security groups in accordance with company policies. Support Microsoft365 applications, collaboration tools, and business-specific systems. Maintain accurate documentation of incidents, resolutions, and processes in the knowledge base. Deliver excellent customer service by communicating clearly … and offboarding for new starters and leavers. What we're looking for: Previous experience in an IT service desk or technical support role. Knowledge of Microsoft Windows, Office365, Active Directory, and basic networking. Familiarity with ITSM ticketing tools (e.g Freshservice or similar). Strong problem-solving skills and a logical approach to troubleshooting. Excellent communication and More ❯
We're looking for a Service Transition Manager to lead the seamless introduction of new technical services into live environments. You'll work across a diverse technology landscape-including Microsoft platforms and ServiceNow-to ensure services are production-ready, scalable, and supported from day one. This is a key role that bridges the gap between technical delivery and operational … user satisfaction. Ensure operational readiness and service enablement across all transitions. Required Skills & Experience Technical Skills Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management). Proficiency in Microsoft365 technologies (e.g., Exchange Online, SharePoint, Teams, Intune). Solid understanding of ITIL v4 principles and service lifecycle. Familiarity with monitoring and alerting tools (e.g., Azure Monitor More ❯
East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly More ❯
North Humberside, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
Remote First Manchester I'm looking to speak with Modern Workplace Engineers based in or near Manchester for a contract opportunity. You'll be responsible for managing a modern Microsoft environment supporting around 400 users. Requirements: Strong experience with Microsoft365 administration Entra ID (Azure AD) management Single Sign-On (SSO) configuration and support Endpoint management More ❯
Greater Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Interquest
Remote First Manchester I’m looking to speak with Modern Workplace Engineers based in or near Manchester for a contract opportunity. You’ll be responsible for managing a modern Microsoft environment supporting around 400 users. Requirements: Strong experience with Microsoft365 administration Entra ID (Azure AD) management Single Sign-On (SSO) configuration and support Endpoint management More ❯
IT Technician to provide hands-on support across staff, students, and classroom technology within the education sector. You'll be responsible for resolving hardware, software, and network issues, supporting Microsoft365, and maintaining IT systems and equipment across the organisation. What we're looking for: Experience in IT support (1st/2nd line). Strong knowledge of … Windows OS and Microsoft 365. Great communication and customer service skills. Education sector experience and knowledge of Active Directory are desirable. This is a fantastic opportunity to join a supportive IT team and make a real impact on teaching and learning. More ❯
network issues. They also handle printing support for MFD Uniflow systems, possess expertise in Azure and Entra environments, administer multi-factor authentication, and are proficient in Windows 11 and Microsoft 365. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities More ❯
network issues. They also handle printing support for MFD Uniflow systems, possess expertise in Azure and Entra environments, administer multi-factor authentication, and are proficient in Windows 11 and Microsoft 365. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities More ❯
sector digital transformation project. This is a long-term programme of work, and the successful candidate will play a key role in delivering secure, data-driven web solutions using Microsoft Power Platform tools. You'll be part of an agile team helping to modernise services and improve how users interact with data through Power Pages sites. Essential skills: Strong … hands-on Power Pages experience (essential) Power Apps, Power Automate, and Dataverse knowledge Understanding of permissions, security roles, and data access Experience integrating Microsoft365 or Azure services Proven commercial experience as a Power Pages Developer Details: Inside IR35 6 months (likely extensions) Rate: £400 Start ASAP Hybrid - 1 week on-site (non-negotiable) Travel to Blackpool More ❯
Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo. * Mac OS experience and knowledge, desktop and Mac Book * Good MS office products experience - Office365 and Teams. * Experience of using Apple, Android and other mobile devices. * An understanding of wireless connectivity and fault diagnostics. * To be able to floor walk and deal with More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Experis
Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo. * Mac OS experience and knowledge, desktop and Mac Book * Good MS office products experience - Office365 and Teams. * Experience of using Apple, Android and other mobile devices. * An understanding of wireless connectivity and fault diagnostics. * To be able to floor walk and deal with More ❯
maintenance and support Device Management :configure new laptops, support mobile devices (both IOS and Android) The ideal candidate will have the following essential skills IT Infrastructure Windows 10 Office365 Hardware Laptop imaging Mobile device management/Support Printers The role is based in ??Bromborough (5 days a week) | Paying up to £190 a day If you are More ❯
Key Responsibilities: Lead and mentor a team of Service Desk Analysts. Oversee ticket queues and ensure SLAs are consistently met. Provide hands-on 1st/2nd line support (Windows, O365, AD, hardware, applications). Escalate issues and ensure timely resolution. Track and report on KPIs and team performance. Implement best practices in IT service delivery. What We're Looking For More ❯
Widnes, Cheshire, North West, United Kingdom Hybrid / WFH Options
Halton Housing
environment. Experience of managing performance across multi-disciplinary teams Previous experience of implementing IT changes and acting as system administrator and experience of managing performance. A strong level of Microsoft365 experience including TEAMS and Excel. Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes What Youll Get More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling … is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills More ❯
candidate should have the skills and experience included below; Strong experience providing 1st & 2nd Line IT support Working knowledge of Microsoft Operating Systems, Microsoft Exchange, Office, Office365, Teams, SCCM, Intune and other common tools Ensure end users are provided efficient and timely second level BAU support on a daily basis Liaise with Service Management and More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling … is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills More ❯
Durham, County Durham, Framwellgate Moor, United Kingdom
Rullion - Eon
troubleshooting, resolve technical issues, and ensure customers receive an outstanding service every time. Your role will include: Managing and resolving support requests via phone, email, and Teams Troubleshooting across Office365, Exchange, Active Directory, and Windows Using ITSM tools (ServiceNow) to log and manage incidents Applying ITIL best practices in a busy Service Desk environment Working collaboratively with your team to … for We'd love to hear from you if you have: 2+ years' experience in an Analyst or Service Desk role Strong knowledge of ITSM tools, telephony systems, and MicrosoftOffice Suite Hands-on experience with ServiceNow and ITIL frameworks Excellent communication and customer service skills The ability to work both independently and as part of a team Why More ❯
Analyst to manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced in … installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of MicrosoftOffice suites. Enterprise-level Mobile Device Management using MobileIron: device enrolment, queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and More ❯
years' experience working within a procurement environment Excellent customer service skills Excellent organisational, written, and oral communication skills Strong IT skills - proficient in the use of MicrosoftOffice365 Commerciality - including total cost of ownership, driving commercial value Sustainability - Sustainable procurement methodologies Previous experience of Dynamics 365 and FreshService are an advantage Must be comfortable More ❯