long-term development of IT services. The successful candidate will demonstrate: Possession of or studying towards BTEC Level 3 Diploma in IT or equivalent A good working knowledge of M365 services, including Microsoft365 apps for Enterprise, Azure Active Directory, Exchange Online and Microsoft Teams. Backup solutions for on-premise, cloud and M365M365 tenant administration More ❯
process Administer user accounts via Active Directory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem … Strong knowledge and hands-on experience of Enterprise Hyrbid environments: on-prem + Microsoft Azure Strong knowledge of current Microsoft365 (inc. Office365) desktop operating system and application software (adds, removes, password resets) - certification preferred but not essential (MS-100/101/102) Demonstrated knowledge of personal computer hardware configuration and setup More ❯
Wakefield, West Yorkshire, England, United Kingdom
Connected IT
effective technical support to users in response to issues raised via phone, email and some in person. Responsibilities will include: Use of Windows OS/Server, Active Directory, Exchange, O365, networking (LAN/WAN/VPN/protocols etc), server administration, anti-virus software and various other applications. To act as the first point of contact for users and suppliers More ❯
excellence. Key Responsibilities Provide first-line technical support (software, hardware, applications) via ServiceNow and phone Manage and resolve tickets or escalate as necessary Troubleshoot common enterprise systems, including EUC, M365, networking, and video conferencing tools Administer user accounts (Active Directory) and permissions Keep users informed throughout the support process Identify and report recurring issues to management Contribute to and maintain … BRM initiatives and other IT-related duties as needed Essential Skills & Experience Prior experience in IT support or a similar technical role Strong knowledge of Windows 10/11, M365, Microsoft Azure, and hybrid environments Experience with ServiceNow or similar ITSM platforms Familiarity with Active Directory, SCCM, InTune, and video conferencing tools (e.g., Teams, Zoom) Understanding of basic networking … do attitude Ability to work independently and as part of a team Awareness of cyber security best practices Desirable Skills Experience with low-code/no-code platforms (e.g., Microsoft Power Platform) Knowledge of automation and scripting tools Additional Information Must be willing to obtain baseline security clearance Occasional engagement with global teams and diverse cultures More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Tenth Revolution Group
be skilled in providing effective IT support and will play a vital role in maintaining and enhancing our client's IT operations. Key Responsibilities - Experience Installing, Configuring and Troubleshooting Microsoft Based Workstations and Microsoft365 Applications - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Monitor system performance and implement improvements as needed. - Assist More ❯
Foundation Knowledge and SKills Essential Expert technical knowledge of IT Infrastructure hardware and technologies such as storage area networks, virtual server environments and backup systems An excellent understanding of Microsoft Server Operating systems and applications Methodical approach to fault finding, diagnosis and resolution Desirable Ability to deliver technical projects within agreed constraints Good knowledge of IT systems and infrastructure … organisation including: o 2nd/3rd line support experience o Experience of managing changes within complex technical environment o Experience of resolving technical issues to customers satisfaction Experience supporting Microsoft infrastructure components such as Active Directory, Group Policy and DNS Experience supporting server operating systems Experience of working with Microsoft365 technologies Desirable Significant practical experience More ❯
degree of accuracy Strong analytical and critical thinking skills Ability to work independently and suggest system improvements Strong knowledge in the following areas: Azure Hybrid environments SCCM CB Office365 application usage Intune experience Windows OS deployments, image creation, distribution Windows 10 and 11 desktop feature upgrades (MDT, OSD, Office suite migrations) Application packaging & scripting (InstallShield and/ More ❯
a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly More ❯
Middleton, Manchester, Lancashire, England, United Kingdom
Lorien
typical hardware faults (Printers, Laptops, Desktops etc.) Knowledge of ideally supporting both but one is okay (Windows OS & iOS) Good understanding of SCCM and Laptop builds Understanding of Office365, including SharePoint and InTune We are looking for this individual to start ASAP, as such there will be a short one-stage interview process. Carbon60, Lorien & SRG - The More ❯
Immingham, North East Lincolnshire, Lincolnshire, United Kingdom
Humber Recruitment
pressure and meet deadlines * Proficient in modify existing Power BI dashboards and generating ad hoc reports. * Experience in data gathering, cleansing, validation, and reporting is essential * Proficient in all Microsoft365 applications (Excel, Word, Outlook, PowerPoint) * Knowledge of SAP is desirable * Skilled in producing clear graphical representations and data visualisation using Power BI * Knowledge of DAX coding More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom
VIQU IT Recruitment
of contact for users within the organisation. Key skills and experience: Prior experience within 1st Line Support, providing support for Windows technologies such as Windows 10/11, Office365, Active Directory. Mobile Device Management (MDM)/(experience supporting mobile devices) Good communication and customer service skills Ability to work in a fast-moving environment Role details: Job More ❯
North West London, London, United Kingdom Hybrid / WFH Options
British Heart Foundation
About you Youll have strong technical knowledge and practical experience of the following: Microsoft on-prem and cloud stack (AD/AzureAD, Server/Client OSes, Exchange Hybrid, M365, Intune) Microsoft Azure cloud services, including Azure Networking, RBAC/IAM and Storage Microsoft Security stack tools (Defender, Security and Compliance, Purview) Virtualisation Technologies (VMWare) Networking Technologies (LAN More ❯
you'll need to succeed The Hiring Managers are looking for bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
you'll need to succeed The Hiring Managers are looking for bright, enthusiastic Computer Science Graduates who have a real passion for IT & Tech. Basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment More ❯
Key Responsibilities: Lead and mentor a team of Service Desk Analysts. Oversee ticket queues and ensure SLAs are consistently met. Provide hands-on 1st/2nd line support (Windows, O365, AD, hardware, applications). Escalate issues and ensure timely resolution. Track and report on KPIs and team performance. Implement best practices in IT service delivery. What We're Looking For More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Office Angels
servicing, and order management Skills & Experience Excellent written and verbal communication, with ability to explain complex technical subjects Highly organised, able to manage multiple projects simultaneously Computer literate (Office365; CRM experience desirable) Background in basic chemistry or chemical manufacturing Technical understanding of product range and applications Natural problem solver Personal Attributes Self-motivated, ambitious, and proactive Confident More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Adecco
Capabilities: Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business Manager. Proficiency in troubleshooting and resolving technical issues in macOS environments. Familiarity with Microsoft Entra/Active Directory. Strong understanding of network protocols, security, and system administration. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certifications … ACTC) are advantageous. Desired Skills: Experience with mobile device management (MDM) solutions for Apple devices. Knowledge of ITIL or other IT service management frameworks. Proficiency in MicrosoftOffice365 (Outlook, Word, Excel, PowerPoint). Experience in supporting colleagues in both home and office settings, including resolving personal Wi-Fi and peripheral connectivity issues. Previous use of ServiceNow … for incident management. Familiarity with smartphone technology (iPhone), particularly regarding Mobile Application Manager and Microsoft Authenticator. If you are a dedicated MAC Engineer with a passion for technology and customer service, we want to hear from you! Apply today to join our client's dynamic team in Holbeck, Leeds, and contribute to their ongoing success. To apply, please submit More ❯
years' experience working within a procurement environment Excellent customer service skills Excellent organisational, written, and oral communication skills Strong IT skills - proficient in the use of MicrosoftOffice365 Commerciality - including total cost of ownership, driving commercial value Sustainability - Sustainable procurement methodologies Previous experience of Dynamics 365 and FreshService are an advantage Must be comfortable More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
Headway Recruitment
At least 2 years' experience in a procurement role (Nice to have) Experience with Dynamics 365 and FreshService Experience with service desk, procurement, and asset management tools IT Procurement Specialist - Leeds (On-Site, Not Remote) 12 months FTC We're working with a global consultancy operating across natural resources, infrastructure, and property markets, to find an IT Procurement … procurement. Why this role? This is a great opportunity if you're confident, organised, and enjoy working in a fast-paced environment. (Nice to have) Experience with Dynamics 365 and FreshService — from managing supplier relationships to processing requests for IT equipment, software, mobile phones, and more. … What you'll bring At least 2 years' experience in a procurement role Experience with service desk, procurement, and asset management tools Strong IT skills, particularly MicrosoftOffice365 Excellent customer service, communication, and organisational skills A commercial mindset, including understanding total cost of ownership, delivering value, and sustainable procurement practices What you'll be doing Your More ❯
procurement. Why this role? This is a great opportunity if you're confident, organised, and enjoy working in a fast-paced environment. (Nice to have) Experience with Dynamics 365 and FreshService from managing supplier relationships to processing requests for IT equipment, software, mobile phones, and more. … What you'll bring At least 2 years' experience in a procurement role Experience with service desk, procurement, and asset management tools Strong IT skills, particularly MicrosoftOffice365 Excellent customer service, communication, and organisational skills A commercial mindset, including understanding total cost of ownership, delivering value, and sustainable procurement practices What you'll be doing Your … maintaining supplier relationships negotiating renewals, managing onboarding/offboarding, and securing best commercial advantage (TCO focus) Meeting SOX control responsibilities as required (Nice to have) Experience with Dynamics 365 and FreshService Salary £34,000-£36,000 DOE 12 months FTC Fully office-based Monday- Friday For more information about this role, apply now or contact Sally at Headway More ❯
procurement. Why this role? This is a great opportunity if you're confident, organised, and enjoy working in a fast-paced environment. (Nice to have) Experience with Dynamics 365 and FreshService — from managing supplier relationships to processing requests for IT equipment, software, mobile phones, and more. … What you'll bring At least 2 years' experience in a procurement role Experience with service desk, procurement, and asset management tools Strong IT skills, particularly MicrosoftOffice365 Excellent customer service, communication, and organisational skills A commercial mindset, including understanding total cost of ownership, delivering value, and sustainable procurement practices What you'll be doing Your … maintaining supplier relationships — negotiating renewals, managing onboarding/offboarding, and securing best commercial advantage (TCO focus) Meeting SOX control responsibilities as required (Nice to have) Experience with Dynamics 365 and FreshService Salary £34,000-£36,000 DOE 12 months FTC Fully office-based Monday- Friday For more information about this role, apply now or contact Sally at Headway More ❯
and professional communication skills. Ability to work on your own initiatives as well as part of the team. Background in financial or professional services. Proficiency in MicrosoftOffice365 required. HOW TO APPLY: To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying More ❯
Sunderland Enterprise Park, Sunderland, Tyne and Wear, England, United Kingdom
Gillespie Recruitment Ltd
in the ITSM system, ensuring users are kept updated. Support routine IT tasks such as user account setup, system access requests, and profile management. Provide technical assistance for Office365 applications (Outlook, Excel, Word, Teams) and Windows environments. Collaborate with colleagues across the wider IT function as well as third-party suppliers to resolve issues. Ensure all support … service standards and ITIL processes. Candidate Requirements Previous experience in a customer service role. Basic knowledge of IT systems and troubleshooting - or strong enthusiasm to learn. Familiarity with Office365 applications and Windows operating systems. Strong problem-solving abilities with the confidence to escalate when necessary. Excellent communication skills with the ability to provide clear, customer-friendly support. More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Atrium Workforce Solutions Ltd
and cybersecurity teams Agile/SAFe delivery experience Applied experience of delivery in at least one of or specialist software such as IBM (Data-power, Message Broker, or FileNet), Microsoft (MS 365) where relevant with associated certification. Experience with Cloud software solutions and databases. Experience with FileNet applications and Cloud Pak for Business Automation on the OpenShift More ❯