23 of 23 Contract Microsoft 365 Jobs in the North of England

requests and incidents. What You'll Be Doing Diagnose and resolve second-line incidents and service requests. Fix access and configuration issues across key systems, including SharePoint, Hive, and Microsoft 365. Troubleshoot connectivity problems (Wi-Fi, VPN, docking stations). Provide expert support for Microsoft 365 apps such as Teams, OneDrive, and Outlook. Review and triage … suspected phishing emails. Build, configure, and replace Windows 11 laptops for new starters and existing users. Enrol and manage laptops and mobile devices in Microsoft Intune. Support hardware setup - from monitor swaps to cable management. What You'll Bring Proven experience in second-line desktop or field support . Strong hands-on knowledge of: Microsoft 365 … Teams, OneDrive, SharePoint, Outlook, Power BI) Microsoft Entra ID/Azure AD Microsoft Intune (device & mobile management) Windows 10/11 configuration and troubleshooting Confidence diagnosing hardware, connectivity, and access issues. Familiarity with ITSM tools. Excellent communication and customer service skills. A proactive, pragmatic approach - able to work independently and deliver at pace. Interested? Please send your CV More ❯

month fixed-term contract. This role is ideal for an engineer with strong Windows infrastructure skills who can support a mixed environment of legacy on-prem systems and Microsoft 365 services. You’ll be joining a small IT team where you’ll play a critical hands-on role in maintaining stability, resolving complex issues, and supporting users … infrastructure Maintain and administer Windows Server, Active Directory/Entra Connect, GPO, file shares, and permissions Support Hyper-V, RDS, IIS, and on-premise infrastructure Deliver day-to-day M365 administration and support Exchange Online/Hybrid environments Implement and manage Entra ID features including Conditional Access Assist with L2 networking tasks including VLANs, DHCP/DNS, and TCP/… Document incidents, changes, and infrastructure updates Essential Skills & Experience Strong experience with: Windows Server Active Directory/Entra Connect Group Policy (GPO) File shares & permissions Hyper-V RDS IIS Microsoft 365 admin Exchange Online (EXO)/Hybrid Entra ID (Azure AD) Conditional Access L2 networking: VLANs DHCP/DNS TCP/IP Hardware troubleshooting Office applications support More ❯

laptops, printers, and software. Evaluate new software and hardware solutions. Install and test new software. Inventory all software and hardware, ensuring the inventory is updated at all times. Administer Microsoft Windows Network, including modifications to user rights and adding or deleting users. Provide Microsoft 365 administration and end-user support. Perform backup functions, monitor backups, and … liaise with HR to ensure the correct courses are made available. Relevant Functional/Technical Skills or Industry Experience: Experience with IT Service Desk Support. Knowledge of Microsoft O365 and Desktop applications. Knowledge of Enterprise back-up software. Knowledge of Citrix environment. Experience working in a highly regulated environment. Knowledge of Microsoft SharePoint. This position may require some More ❯

/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user accounts, permissions, and security in Active Directory and Microsoft 365 . Perform hardware and software upgrades … imaging, and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware … vendors (e.g., Dell, HP, Lenovo). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, or Microsoft Remote Desktop). Excellent troubleshooting and communication skills, with a customer-first mindset. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator are desirable. More ❯

VIP support to key stakeholders. Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team … networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. Office 365) skills and experience Experience with Video Conferencing and telephony systems. Willingness to undertake funded and self-paced training, to enhance skills & experience Excellent customer service and communication skills More ❯

VIP support to key stakeholders. Technical Troubleshooting End User Compute (EUC), Networking, Applications, Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Act as local "hands & eyes" support for second and third-line support colleagues and external partners Assist with IT security incidents Collaborate with the Facilities Management team … networking knowledge Experience with EUC environments and management platforms (e.g. SCCM, inTune, Active Directory) Cloud Platform experience, particularly Microsoft Azure Strong Microsoft 365 (inc. Office 365) skills and experience Experience with Video Conferencing and telephony systems. Willingness to undertake funded and self-paced training, to enhance skills & experience Excellent customer service and communication skills More ❯

BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows …/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details: Job More ❯

with occasional late shifts until 19:00 on a rota basis to support adult students. The role will be 1st and 2nd line support for Microsoft 365, Active Directory, SharePoint, and other Microsoft stack tools, plus opportunities to work with specialist education systems. What you'll need to succeed Recent experience in IT and customer service … to continuous professional development. What you'll get in return The opportunity to work in a supportive team environment with access to wider IT expertise. Experience working with modern Microsoft technologies and education-specific tools. A role that offers variety, responsibility, and the chance to make a real impact on staff and student success. You will get a competitive More ❯

Length : 6 Months initial Start Dat e: 10th Nov Requirements: Proven experience in IT hardware deployment or desktop support within a large organisation. Strong technical understanding of Windows OS, Microsoft 365, Active Directory, and basic networking. Excellent communication and customer service skills with the ability to work in sensitive clinical environments. Ability to work independently and as More ❯

a busy IT Service Desk* Strong knowledge of Windows 11 (On-premise domain & Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint, OneDrive)* Knowledge of InTune* Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly More ❯

grow within a dynamic IT environment. Skills & Experience Previous experience in a 1st/2nd line IT support role would be advantageous Strong knowledge of Windows 10/11, Microsoft 365, and basic networking Familiarity with Active Directory, Exchange, and remote support tools Excellent communication and problem-solving skills Ability to work independently and as part of More ❯

week onsite, 2 days work from home Duration: 3- 6 months Requirements: Strong technical expertise in Networking, Cloud & Hosting, Domain Services, Server OS, Storage, Virtualisation, Databases, Endpoint Protection, and Microsoft 365. Proficient in cloud-based mail archiving (Mimecast). In-depth knowledge of Backup & Recovery solutions for hybrid environments. Advanced understanding of Cloud Infrastructure (Azure). Skilled in solutions More ❯

week onsite, 2 days work from home Duration: 3- 6 months Requirements: Strong technical expertise in Networking, Cloud & Hosting, Domain Services, Server OS, Storage, Virtualisation, Databases, Endpoint Protection, and Microsoft 365. Proficient in cloud-based mail archiving (Mimecast). In-depth knowledge of Backup & Recovery solutions for hybrid environments. Advanced understanding of Cloud Infrastructure (Azure). Skilled in solutions More ❯

Strong communication skills (phone and written) • Experience in a professional environment • Confident supporting users with varying technical levels • Hands-on experience with Windows 10 Enterprise, Windows Server, AD and O365 • Good understanding of IT security policies • Solid troubleshooting skills and ability to prioritise workload • Knowledge of LAN/WAN, virtualisation, wireless networks and AV equipment If you're a proactive More ❯

s central access point for professional services, ensuring it is intuitive, reliable and demonstrably valuable to users. Design and optimise digital workflows (e.g. forms, approvals, ticketing, service requests) using Microsoft 365, SharePoint, Power Automate and related platforms. Run discovery sessions and workshops with service teams to analyse needs, map existing processes, and co-create improved, user-centred More ❯

way Communication skills must be strong. They must like to interact with customers in a frequent and positive way Must be organised, able to work unsupervised possessing strong Office 365 skills especially Outlook, Word and Excel Able to demonstrate how they can collaborate with the customer to successfully complete shared objectives and goals Able to use Project Governance More ❯

IT Service Desk Analyst 1st line support Liverpool/Remote. £120 per day PAYE 3 Month rolling contract O365 ServiceNow Leading professional services company is actively recruiting for an experienced 1st Line support Analyst/Service Desk Analyst to join a dynamic and friendly team. Joining a team of 18, the IT Service Desk Analyst/1st Line support Analyst … to agreed KPI's. Technical skills for the position of IT Service Desk Analyst/1st Line support Analyst Proven experience of working with Tier 1 Microsoft applications (O365) Proven Experience of Incident Management Systems (ServiceNow) First Line level IT support experience preferably within a remote support position Knowledge of the operational and support aspects of computer systems, hardware … software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos Availability to cover multiple early and late shift throughout the week as per the needs of the business. (These will be 8-4:15pm, 8:45-5pm and 9:45 - 6pm on a rotational basis). More ❯

line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite, Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution More ❯

1st and 2nd line IT Service Delivery and Support Troubleshoot and resolve issues related to clinical applications, desktop hardware and peripherals. Assist users with Microsoft products, including Office 365, MS Teams, Windows Desktop and Windows Server operating systems. Communicate effectively with service users at all levels, ensuring a positive customer experience. What We're Looking For: To … support quickly. Technical Skills: Significant experience in delivering 1st and 2nd line IT support is a must. Microsoft Proficiency: Strong working knowledge of Microsoft products, including Office 365 Windows Desktop and Windows Server operating systems. Hardware Knowledge: Good working knowledge of desktop hardware and peripherals. Communication Skills: Strong interpersonal skills to delivering customer facing services and More ❯

and technical architecture. Existing security architecture, including compliance with PSN, PCI-DSS, LGA Cyber Security, and penetration testing protocols. Key platforms and technologies in use, including Microsoft Azure, M365, Active Directory, Intune, endpoint management, and any bespoke systems. Governance structures, design principles, and procurement processes. Producing clear documentation and handover materials to support ongoing strategic planning and operational delivery. More ❯

and technical architecture. Existing security architecture, including compliance with PSN, PCI-DSS, LGA Cyber Security, and penetration testing protocols. Key platforms and technologies in use, including Microsoft Azure, M365, Active Directory, Intune, endpoint management, and any bespoke systems. Governance structures, design principles, and procurement processes. Producing clear documentation and handover materials to support ongoing strategic planning and operational delivery. More ❯

Responsibilities- First-line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL … practices Knowledge of O365, Windows, SharePoint More ❯

Business Analyst - Financial Services - Leeds Inside IR35 - £400-450 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed. 6Month contract 3days per week in the office Business Analyst required for More ❯