8 of 8 Contract Performance Metrics Jobs in the North of England

Lead to join a large-scale enterprise transformation programme , taking ownership of the non-functional testing strategy across multiple workstreams. You'll lead the Performance Testing and Operations Acceptance Testing (OAT) teams, ensuring the platform is resilient, scalable and ready for production. This is a key leadership role, working … closely with engineering, architecture and delivery teams to drive performance, operational readiness and continuous improvement throughout the programme lifecycle. Key Responsibilities Define and own the end-to-end non-functional testing strategy across the programme. Lead the Volume & Performance Testing and Operations Acceptance Testing (OAT) teams. Establish performance ...

Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident … problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining operational excellence, leading major incident management activities, driving service improvements, and ensuring a seamless transition ...

treasury workflows. Ensure compliance with financial reporting standards and regulatory requirements. Support cash flow forecasting and liquidity management activities. Analyse and report on treasury performance metrics to key stakeholders. Provide technical expertise in the configuration and maintenance of SAP treasury modules. Deliver training and support to team members ...

with internal teams where required Escalate complex or unresolved issues appropriately Follow up with customers to ensure resolution and satisfaction Meet or exceed key performance metrics (e.g. call handling time, customer satisfaction, first-time resolution) Contribute to continuous improvement of customer service processes Stay updated on products, promotions ...

accurate, consistent and fully optimised to deliver the best possible user experience while supporting lead generation and sales. From improving user journeys to analysing performance, you’ll sit at the heart of our digital marketing activity. We’re also open to candidates from non-digital backgrounds who have hands … business Keeping all content up to date, accurate and aligned to brand standards Optimising pages for SEO and supporting paid media activity Analysing website performance and identifying areas for improvement Testing and implementing changes to improve user experience and conversion Ensuring websites are fully responsive across mobile, tablet ...

Skills Knowledge of the Ignition platform for building SCADA/HMI systems Familiarity with SCADA and OEE (Overall Equipment Effectiveness) concepts Ability to analyse performance metrics to drive process optimisation Experience leading a change management process How to Apply If you have a strong background in Siemens ...

reporting. Excellent stakeholder management skills, with the ability to engage senior business and technical stakeholders. Strong analytical skills with experience defining KPIs, dashboards and performance metrics. Comfortable working independently within complex, fast-paced programme environments. Previous NHS experience is essential. Desirable Experience supporting Identity & Access Management or other large ...

vector database, and implementing robust retrieval pipelines. The engineer must also ensure solution quality through evaluation frameworks, ground-truth validation, and defined performance metrics. Key Responsibilities Design and buildGenAI/RAG-based applicationsusing data from multiple enterprise systems. Integrate withstructured and unstructured data sources, including databases, APIs, files ...