6 of 6 Contract Performance Metrics Jobs in the North of England

etc.) and corporate IT policies. • Manage budgets, roadmaps and business plans • Manage all demand, capacity and change related to Networks services • Monitor and improve performance through metrics and continuous improvement. Competencies Skills & Knowledge: • Deep expertise in network services and technologies, including LAN, WAN and software defined networks best … line with service levels and aligned to business demand. • Ensure the teams conduct day-to-day operations to satisfy availability, recovery, security, capacity and performance needs. • Provide technical leadership for the products within their scope, collaborating with service providers and product teams. • Manage product risk and obsolescence User Experience … for Networks, agree and achieve budgets, demonstrating value to the business. Budget to effectively manage obsolescence, run and maintain, new capability and strategic roadmaps. Performance Tracking & Improvement: • Define success metrics and KPIs for network products and ensure that these metrics are achieved • Analyse product performance and More ❯

for data center operations. Conduct quantitative analysis to forecast energy usage and identify efficiency opportunities. Validate energy savings from implemented initiatives and report on performance metrics. Collaborate with engineering, facilities, and sustainability teams to gather and analyze energy-related data. Document processes, assumptions, and findings using Confluence and Visio. More ❯

Comfortable in an ever changing environment Strong Microsoft office skills, excel and powerpoint in particular Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance More ❯

Comfortable in an ever changing environment Strong Microsoft office skills, excel and powerpoint in particular Data Analysis: Strong ability to analyse project data, including performance metrics, financial data, and resource utilization. Report Generation: Expertise in creating detailed and high-quality reports that provide insights into project status, performance More ❯

Mentoring two engineers and demonstrating best practices Option to introduce lightweight ITIL-aligned processes Support the IT Manager with Standard Operating Procedures (SOPs) and performance metrics that will endure after contract end. Act as the escalation point for Dynamics365, Windows and O365 issues Triage SQL queries. Key responsibilities … fix requests. Process design & documentation With guidance from IT Manager to create/maintain SOPs and knowledge-base articles for the top20 recurring issues. Metrics & reporting establish dashboards for backlog age, first-touch fix%, reopen%, SLA compliance; present weekly to the HeadofIT. Continuous improvement run root-cause analysis, trend …/Help Desk (200500 seats). Demonstrable Dynamics365 F&O incident resolution. Strong Transact-SQL : ability to write and optimise queries and perform basic performance tuning. Hands-on support of Microsoft 365, Windows10/11, networking fundamentals. Proven track record drafting SOPs, defining SLAs/KPIs and driving adoption. More ❯

configurations, and integrations to optimise business processes. Act as a liaison between technical teams and business users, ensuring smooth implementation of new features. Monitor performance metrics to assess system efficiency and drive continuous improvements. Stay ahead of industry trends and recommend new features or upgrades to enhance functionality. More ❯