2 of 2 Contract Performance Metrics Jobs in the North of England

Recruitment is recruiting a Retention & Renewals Manager for a global SaaS organisation in Sheffield. This leadership role focuses on driving customer retention, managing renewals performance, and reducing churn , while leading a customer-facing team delivering measurable customer value. Key Responsibilities Lead, coach, and develop a team … customer-facing staff Drive retention and renewals strategy to minimise churn and maximise renewals Manage renewal pipelines and proactive customer engagement Monitor performance metrics and use customer insight to improve outcomes Work closely with Sales, Product, Marketing, and Support teams Candidate Requirements Background in Retentions or Renewals ...

Eligibility to work in the UK. Core Skills Programming Proficiency: Knowledge of Python, HTML/CSS, or Java. Data Analysis: Ability to interpret student performance metrics. Instructional Design: Creating high-quality digital and physical learning resources. Project Management: Organising coursework deadlines and practical assessments. Hardware Knowledge: Understanding of networking ...