3 of 3 DemandTrendContract Problem Management Jobs in the North of England

for a Service Design & Transition Manager with a real go-getter attitude. You'll be a well-rounded Service Manager with proven experience in Service Design, Service Transition, Vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. … ll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and Incident Management) Experience working in complex, enterprise-level organisations as part of a large programme team Excellent stakeholder and … vendor management skills (complex, multi-vendor environments) Track record of leading service transitions and continuous service improvement The rate is dependent on skills and experience but is expected to be in the range of £(Apply online only) per day. This contract is inside IR35. If you're ready to make an impact and bring your expertise to a dynamic More ❯

through the Microsoft 365 Admin centre. Troubleshoot complex installation issues and assist with SCCM, MDT, and other deployment toolsets. Collaborate with engineering peers on new initiatives, testing, validation, and problem resolution. Support the administration teams with network/server troubleshooting and system-related testing. Maintain strong communication with both technical and non-technical business users. Handle occasional on-call … with Microsoft Office 365. Expert knowledge of Office 365 ProPlus and Online Applications, including Teams, OneDrive, SharePoint Online, and Exchange. Familiarity with Microsoft MDM tools (Intune, Azure Identity, Rights Management, and Enterprise Mobility Suite). Proficiency in Exchange 2013 and Skype for Business features, migration processes, and related concepts. Experience migrating large enterprise clients to Office 365 and troubleshooting … deployment issues. Advanced technical knowledge of Active Directory and familiarity with incident, change, and problem management disciplines. Strong analytical and problem-solving skills. Excellent communication and technical writing skills using the MS Office suite (PowerPoint, Visio, Word, Excel, Project). Understanding of project management concepts such as Six Sigma, MBF, and ITIL. Desired Skills and Experience More ❯

telephone technologies, standard software applications, and corporate systems and services. To accurately record, monitor and maintain all incidents and service requests in order to provide data for Incident and Problem Management. To restore normal service to the customer as quickly as possible, following diagnoses of the incident or fulfilment of the service request ensuring safe use of IT equipment More ❯