6 of 6 Contract Service Delivery Jobs in the North of England

Onsite Delivery Partner/Senior Delivery Manager Utilities IT We are recruiting an Onsite Delivery Partner/Senior Delivery Manager to lead large-scale enterprise IT delivery within a regulated utilities environment. This is a senior, client-facing delivery role with accountability … service delivery, covering digital transformation and application management services (AMS). You will act as the senior onsite point of contact, owning governance, delivery performance, and stakeholder relationships. Key Responsibilities Lead multi-workstream IT delivery programmes across run and change Own delivery governance, reporting, RAID ...

infrastructure metrics. Access Control: Define and enforce robust access policies for CNI systems, ensuring all access is fully logged and compliant with security standards. Service Catalogue: Develop and maintain a service catalogue for all CNI services, outlining service delivery and SLAs. Performance Monitoring: Define, track ...

practical AI use cases such as ticket deflection and automated responses . This role will act as a trusted advisor , providing recommendations and guiding delivery within a blended onshore/offshore model. Key Responsibilities Phase 2 - Now Assist & AI Enablement Lead Phase 2 activation and configuration of ServiceNow … capability. Translate business needs into effective Now Assist and ServiceNow solutions. Educate stakeholders on best practices and platform capabilities. ServiceNow Delivery & Leadership Provide hands-on implementation support across ServiceNow modules (HR, ITSM). Make experience-led recommendations on configuration and design. Act as a senior technical and functional authority ...

project programme and GRIP lifecycle Coordinate design and documentation deliverables to Network Rail Review and sign off all documentation submitted to Network Rail from delivery partners Manage and coordinate responses to Design Review Notes (DRNs), ensuring timely closure or document updates formally accepted by Network Rail Coordinate As-Built … stages 5, 6 and 7 (and 8 if required) Provide Engineering Completion Certificates (ECC) Documentation & Authoring Update and maintain the System Definition Update the Service Interface Register (SIR) with input from DDaT stakeholders Produce HSM performance reports to support NRAP Product Approval (templates provided) Maintain document control via JIRA ...

with payroll legislation and company governance. Support payroll system updates, testing, and continuous process improvement (Oracle). Assist with payroll projects, efficiency initiatives, and service delivery enhancements. Manage resource planning and team workflow to ensure smooth payroll operations. Profile Proven experience in payroll processing Strong knowledge of payroll ...

Cloud Services Engineer , you will work alongside experienced professionals supporting unified communications platforms, assisting with Azure cloud administration, and contributing to secure, efficient IT service delivery. Whether you're refining UC performance, analysing cloud usage, or documenting new solutions, this role will help you grow into a confident Communications … Doing Unified Communications Support Assist in configuring and troubleshooting Microsoft Teams, VoIP systems, and video conferencing platforms. Monitor UC environments for performance issues and service alerts. Azure Cloud Support Help with Azure resource provisioning, RBAC assignments, and subscription management. Support cost-analysis activities and automation for spend tracking. Incident ...