10 of 10 Contract Service Delivery Jobs in the North of England

looking for a dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer … User Computing professional looking to combine operational leadership with service improvement and digital transformation initiatives. You'll be responsible for managing a team of Desktop Engineers, ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation ...

busy Desktop Engineering function within an IT environment.This is an excellent opportunity for a hands-on technical leader who can motivate a team, improve service delivery and drive operational improvements whilst maintaining a strong focus on customer experience.You will lead a team of Desktop Engineers, oversee … support operations, manage service performance and play a key role in enhancing end-user computing services across the organisation. Key ResponsibilitiesTeam Leadership Lead, motivate and support a team of Desktop Engineers. Manage and prioritise incidents, requests and project activity. Operational & Technical Management Act as an escalation point for complex ...

deliver measurable outcomes. The successful candidate will lead product discovery, translate user needs and business objectives into actionable product priorities, and drive iterative delivery through evidence-based decision-making. You will work closely with stakeholders, researchers, designers, engineers, and delivery teams to ensure digital solutions meet user needs … Work closely with user researchers, designers, and stakeholders to gather insights and inform product decisions. Translate strategic objectives into clear product priorities and actionable delivery plans. Define product goals, success measures, and key performance indicators (KPIs). Identify opportunities to improve existing digital services and deliver measurable value. Product ...

contribution in a challenging and rewarding environment. The Head of Infrastructure/Senior Infrastructure Manager will be responsible for the following: Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms Lead … service management, incident resolution and problem management Drive delivery of infrastructure programmes and projects Support technology transformation initiatives and roadmap delivery Manage suppliers and service partners against agreed SLAs Act as the senior escalation point for major incidents Work closely with Architecture, Engineering, Security and Service ...

across a major public sector digital transformation programme. This is an exceptional opportunity for a senior digital leader to shape the future of digital service delivery, accessibility, and inclusive design at scale, driving innovation and improving end-to-end user experiences across complex service environments. The Role … Deputy Director, you will lead the development of digital standards, accessibility initiatives, and service transformation programmes that improve public-facing digital services. You will work across organisational boundaries to define strategic direction, champion inclusive and accessible design practices, and identify opportunities to modernise and transform services through innovative approaches ...

primary on-site IT support contact, providing hands-on technical assistance to local users while working closely with a wider UK-based Service Operations team. The role will involve troubleshooting hardware and software issues, managing ServiceNow tickets and taking ownership of local laptop builds, configuration and deployment. Key Responsibilities … walk-up and scheduled assistance. Diagnose and troubleshoot hardware, software, Windows operating systems and basic network connectivity issues. Log, manage and resolve incidents and service requests through ServiceNow. Ensure tickets are accurately documented and users receive regular updates. Resolve technical issues locally wherever possible, escalating more complex incidents when ...

requisitioners and other business users. Monitor recurring system and process issues, identifying trends and underlying root causes. Implement sustainable solutions to improve system performance, service delivery and user satisfaction. Work closely with stakeholders across Digital, IT, Finance and Procurement , including the AMAS support partner. Build and maintain strong … within a highly complex and evolving environment. If you have strong procurement systems experience, enjoy solving problems and are passionate about delivering an excellent service to users and stakeholders, we would be keen to hear from you. ...

Cyber Business Analyst £400 GBP Hybrid WORKING Location: Sheffield, Central London, Greater London - United Kingdom Type: Contract Cyber Business Analyst Cyber Security | Service Transition | Operational Readiness Location: Sheffield or London (3 Days Onsite) Rate: £400 per day (Inside IR35) Contract: Initial Contract Client Environment: Major Enterprise Transformation Programme About … looking for a Business Analyst to support the transition of critical cyber and identity services into live operational environments. Working across project, architecture and service teams, you'll help ensure new services are operationally ready, fully documented and successfully handed over into BAU support functions. Key Requirements Proven Business ...

Organisation: OpCo Contract Duration: 2 years Reports to: Head of IS Job Overview We are seeking an experienced IS Applications Manager to oversee the delivery, performance, security and ongoing development of a broad business applications environment, with SAP at its core. The IS Applications Manager will be responsible … ensuring applications are secure, reliable, scalable and fit for purpose. Working closely with internal stakeholders and external service providers, you will manage technical delivery, supplier relationships, commercial agreements and application improvement projects. This is a hands-on role suited to someone with a strong background in IS applications ...

design decision-making. AI-assisted development , including GitHub Copilot and coding agents. Secure development, automated testing, observability and production support. Experience with technical risk, delivery, mentoring and stakeholder management. Strong communication and collaboration skills. Hands-on approach with the ability to lead and mentor engineering teams. Desirable Docker/… containerisation. Azure API Management. Cloud-native architecture. Contract, performance, resilience and security testing. Legacy modernisation within regulated environments. NHS digital standards and secure service delivery. Keywords: C# | .NET | Azure | Terraform | GitHub Actions | CI/CD | REST APIs | Microservices | Distributed Systems | Docker | Azure API Management | GitHub Copilot | AI | DevOps | Cloud ...