2 of 2 Contract Service Desk Analyst Jobs in the North of England

Service Desk Analyst, O365, Win 11, Fully remote Our client, a leading and reputable organisation, is looking to hire a Service Desk Analyst to provide 1 and 2 line support for all Incidents and Service Requests. This is FULLY REMOTE and OUTSIDE … IR35. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties and colleagues to investigate, accurately diagnose, analyse & resolve IT issues. Knowledge of and experience working within depts. utilising ...

Service Desk Analyst (SC CLEARED)- 6-Month Contract (Inside IR35) - Warrington Contracting role based in Warrington for a client requiring active SC clearance. You will serve as the first point of contact for all IT-related support across the designated account, resolving technical issues ranging from routine … closures within SLA What You Will Ideally Bring: Active SC clearance - mandatory, non-negotiable; applications without current SC clearance will not be considered Previous Service Desk or IT infrastructure support experience Hands-on troubleshooting ability across hardware and software in a client-facing environment Working knowledge of ITSM ...