Service Design & Transition Manager Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract. The Service Design & Transition Manager will be required to work on-site in Sheffield for 3 days … per week. This role is joining a large-scale transformation programme, and we're looking for a Service Design & Transition Manager with a real go-getter attitude. You'll be a well-rounded ServiceManager with proven experience in Service Design, Service Transition, Vendor management, major incident & problem management, and continuous service … role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. You'll play a key role in shaping and delivering robust service strategies, ensuring seamless transitions, and driving operational excellence across the organisation. Key Requirements: Strong background in IT Service Management (well-rounded across Service Design, Transition, Problem and More ❯
ServiceManager 3-6 month Contract Cheshire (Hybrid) £330/day Outside IR35 ServiceManager required for an initial 3–6 month contract. This is a hybrid role, with on-site presence in Knutsford 2 days per week required. An immediate start is preferred, ideally in August or early September. An opportunity to join More ❯
Interim Customer ServicesManager - (Crewe, On-site 4/5 Days a Week) Duration: 3 Months Location: Crewe, Cheshire Engagement Type: Contract We are seeking an experienced Customer ServicesManager to support our financial services operation for a short-term engagement. The successful candidate will play a critical role in maintaining operational excellence across customer service … handling Collaborate with senior management and executive teams to align operational activities with strategic goals Analyse and enhance KPIs, reporting structures, and operational efficiency Utilise Salesforce within a customer service or operational context Leverage MI for performance and insight-driven decision making Contribute to the implementation of new technologies and digital tools Support transformation initiatives within the operational function … Essential Experience: Extensive background in customer service operations such as call centres, claims or complaints departments Proven experience in a financial services environment Strong understanding of regulatory frameworks including consumer duty and fraud prevention Desired Skills: Experience in large-scale transformation programmes Proven ability to implement new technologies to improve operations Background in operational use of Salesforce Analytical skills More ❯
Interim Customer ServicesManager - (Crewe, On-site 4/5 Days a Week) Duration: 3 Months Location: Crewe, Cheshire Engagement Type: Contract We are seeking an experienced Customer ServicesManager to support our financial services operation for a short-term engagement. The successful candidate will play a critical role in maintaining operational excellence across customer service … handling Collaborate with senior management and executive teams to align operational activities with strategic goals Analyse and enhance KPIs, reporting structures, and operational efficiency Utilise Salesforce within a customer service or operational context Leverage MI for performance and insight-driven decision making Contribute to the implementation of new technologies and digital tools Support transformation initiatives within the operational function … Essential Experience: Extensive background in customer service operations such as call centres, claims or complaints departments Proven experience in a financial services environment Strong understanding of regulatory frameworks including consumer duty and fraud prevention Desired Skills: Experience in large-scale transformation programmes Proven ability to implement new technologies to improve operations Background in operational use of Salesforce Analytical skills More ❯
