Chester, Cheshire, United Kingdom Hybrid / WFH Options
Pontoon
Incident Management Analyst** (Contract) Duration: 6 Months (Possibility for extension) Location: Chester/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Position Summary An exciting opportunity to be a part of the Bank's Global Command Centre team, working as an Incident Management Analyst. Our team is responsible for … operational excellence by detecting, predicting, and preventing customer and business impacting technology incidents and restoring service as quickly as possible when disruptions do occur. The Command Centre EMEA Incident Management Analyst will report into the EMEA Incident Management Lead, and primary responsibilities will include overseeing the Bank's incident posture during the EMEA shift, acting to restore major … leadership for all incidents reported. Lead and manage bridge line troubleshooting, engage technical teams, and escalate issues to leadership as needed. Coordination of response efforts across technical teams, senior management, and invested stakeholders. Clear and effective communication when collaborating with stakeholders and internal teams. Experience and confidence in being able to communicate effectively with senior executives. Evaluate the use More ❯
Liverpool University Hospitals NHS Foundation Trust
with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit theircareers page. Job description Job responsibilities Assist with the management of all aspects of pharmacy IT systems with appropriate liaison with system suppliers and LUHFT Pharmacy and IM&T staff to ensure the continued delivery of their functions To … assist in the project management of all upgrades of the electronic prescribing system and ensure all software functions have been tested before going live, and advise on the potential impact within the department. To manage electronic prescribing files and parameters, continually audit data integrity. Assist with the design and maintenance of standing operating procedures (SOP) and training materials to … in Pharmacy Services (or equivalent) with appropriate underpinning knowledge BTEC level 4 Professional Diploma in Dispensing Checking (or equivalent) Registration with General Pharmaceutical Society Desirable QCF Level 4 management qualification (or equivalent) Skills Essential Excellent communication skills Excellent timemanagement skills Ability to work on own initiative, as part of a team Self- motivating and able to More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Adecco
Jincident Management Analyst Daily Rate: £500 - £550 INSIDE IR35 via umbrella Contract Length: 12 months Location: Chester Business Park, Chester - HYBRID WORKING - 3 DAYS ONSITE Are you ready to step into a vital role that ensures the smooth operation of our client's technology services? We are seeking an enthusiastic Incident Management Analyst to join our Global Command … centre team. This is an exciting opportunity to contribute to a dynamic environment, ensuring business continuity and operational excellence across the EMEA region. Position Summary: As an Incident Management Analyst, you will play a key role in maintaining the availability and performance of our client's systems. Your primary focus will be ensuring that end-user systems are consistently … to service failures based on business impact. - prioritise multiple high-priority incidents simultaneously. - Facilitate standard call processes, lead troubleshooting efforts, and engage technical teams, escalating issues as necessary. Communication Management: - Communicate effectively with stakeholders and internal teams. - Confidently interact with senior executives. - Provide regular updates on incident status and ensure effective communication channels are utilised. Incident Documentation: - Maintain accurate More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
motivated and able to work without supervision Strong technical understanding of infrastructure technologies and connectivity Strong stakeholder engagement and communication skills Strong planning and organisation skills Risk and issue management Leadership skills Conflict management and problem resolution skills Good timemanagement Positive team player working as part of a large programme Experience navigating large and complex … Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Cyberteam
Specialist Remote (Sheffield) Possesses strong analytical abilities, with proven experience in gathering and managing technical requirements. Demonstrates sound technical knowledge, particularly valuable when collaborating with infrastructure and Identity & Access Management (IAM) specialists. Key Responsibilities and Technical Expertise In-depth understanding of Active Directory, Windows Server environments, and Windows security-related technologies. Knowledge of LDAP integrations, file transfer protocols (e.g. … presenter, capable of clearly communicating technical work and updates. A collaborative team member who brings curiosity and a critical mindset to complex projects. Track record of delivering results on time and being accountable for deliverables. Excellent timemanagement and organisational abilities. Able to produce high-quality work independently. Tools & Platforms Proficient in Microsoft Excel, Visio, and Confluence. More ❯
Stockport, Cheshire, England, United Kingdom Hybrid / WFH Options
CDL
other Microsoft 365 tools such as Power BI, and ensuring that our data drives smart decision-making. You’ll also support our Legal and Procurement functions to streamline supplier management processes and maintain high standards across our partnerships. You will commence a Level 3 Data Essentials apprenticeship, equivalent to 3 A Levels. This program is supported by QA, who … and scenarios from your role at CDL as part of your training. We are seeking a Compliance Administrator to join our team. You will join us on a full time, 17 month apprenticeship, and in return you will receive a competitve salary starting at £22,000 per annum, and CDL will pay your student fees. Delivery: 14 live instructor … thinking, inquisitive people who: Have 5 GCSEs, including English & Maths at Grade 4 (C) or above. Have an interest in data/reporting. Are flexible and organised, with great timemanagement skills. Have good communication skills - written, verbal, face to face and remote working. Have an enthusiastic, 'can-do' attitude to overcoming issues and challenges. Think logically, willing More ❯
Stockport, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
CDL
other Microsoft 365 tools such as Power BI, and ensuring that our data drives smart decision-making. You'll also support our Legal and Procurement functions to streamline supplier management processes and maintain high standards across our partnerships. You will commence a Level 3 Data Essentials apprenticeship, equivalent to 3 A Levels. This program is supported by QA, who … and scenarios from your role at CDL as part of your training. We are seeking a Compliance Administrator to join our team. You will join us on a full time, 17 month apprenticeship, and in return you will receive a competitve salary starting at £22,000 per annum, and CDL will pay your student fees. Delivery: 14 live instructor … thinking, inquisitive people who: Have 5 GCSEs, including English & Maths at Grade 4 (C) or above. Have an interest in data/reporting. Are flexible and organised, with great timemanagement skills. Have good communication skills - written, verbal, face to face and remote working. Have an enthusiastic, 'can-do' attitude to overcoming issues and challenges. Think logically, willing More ❯
Sunderland Enterprise Park, Sunderland, Tyne and Wear, England, United Kingdom
Gillespie Recruitment Ltd
applications and Windows operating systems. Strong problem-solving abilities with the confidence to escalate when necessary. Excellent communication skills with the ability to provide clear, customer-friendly support. Strong timemanagement and organisational skills, with the ability to prioritise multiple tasks. A team-oriented approach with a positive attitude and commitment to continuous learning. What’s on Offer More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
eTeam Inc
player working as part of a large programme; questioning mind to fact find and challenge where appropriate Accountability for deliverables and proven track record of delivering on schedule Good timemanagement Must be self-sufficient; able to deliver quality output without supervision Proficient in MS Excel, Visio, Confluence Desirable Skills Previous experience of working in a regulated banking More ❯
MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be … be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network … and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA’s Take ownership of day-to-day issues impacting the efficiency More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
player working as part of a large programme; questioning mind to fact find and challenge where appropriate Accountability for deliverables and proven track record of delivering on schedule Good timemanagement Must be self-sufficient; able to deliver quality output without supervision Proficient in MS Excel, Visio, Confluence All profiles will be reviewed against the required skills and … Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply More ❯