1 of 1 Contract ITIL Jobs in Northampton

2nd line support, manage escalations, and ensure seamless knowledge transfer and service readiness. You'll need to be from a helpdesk management background with proven experience in service transitions, ITIL frameworks, and stakeholder engagement. Having experience on transitioning IT support services is a bonus. We're looking for candidates who possess the following: Proven experience working as a Help Desk … Manager Strong knowledge of ITIL and ITSM best practice Experience of migrating a help desk is a bonus If the above sounds of interest please apply for more information More ❯