Service Desk Administrator
- Hiring Organisation
- Ricoh
- Location
- Northampton, Worcestershire, United Kingdom
- Employment Type
- Contract
Desk Administrator will ideally have Experience of working in an IT environment Experience of using a service management system such as ServiceNow Awareness of ITIL framework General knowledge of Third party support agreement(s) A basic understanding of Service level agreements or arrangement(s) Excellent Customer Service & Telephone handling skills ...