1 of 1 DemandTrendContract Knowledge Transfer Jobs in Northamptonshire

digital brand, reshaping the industry through innovation and digital transformation. They are seeking a Help Desk Manager to oversee 1st and 2nd line support, manage escalations, and ensure seamless knowledge transfer and service readiness. You'll need to be from a helpdesk management background with proven experience in service transitions, ITIL frameworks, and stakeholder engagement. Having experience on … transitioning IT support services is a bonus. We're looking for candidates who possess the following: Proven experience working as a Help Desk Manager Strong knowledge of ITIL and ITSM best practice Experience of migrating a help desk is a bonus If the above sounds of interest please apply for more information More ❯