2 of 2 Contract Migration Jobs in Northamptonshire

Telephony Migration Engineer – (Unity to Microsoft Teams) – 3 months – Northampton (Hybrid) My Customer is seeking a highly skilled Telephony Migration Engineer (Subject Matter Expert) to lead and support the migration of their call/contact centre from Unity to Microsoft Teams . This is a hands-on technical role where you will provide expert guidance while also working closely with … engineers, stakeholders, and end-users to ensure a seamless transition. Key Responsibilities: Serve as the lead SME for the migration of the call/contact centre from Unity to Microsoft Teams. Provide hands-on technical expertise in telephony, including design, configuration, and troubleshooting. Collaborate with IT teams, vendors, and stakeholders to develop and execute a migration strategy . Lead workshops … complex telephony issues . Strong leadership and communication skills – able to guide, mentor, and support the team. Experience working in an enterprise environment with large-scale deployments. The Telephony Migration Engineer is required onsite 3 days a week in Northampton. To discuss this exciting Telephony SME opportunity in more detail, please APPLY NOW for a no obligation chat with your More ❯

Telephony Engineer – 3 months – Northampton/Remote My Customer is seeking a highly skilled Telephony Engineer with Strong experience with Microsoft Teams to lead and support the migration of their contact centre from Unity to Microsoft Teams . This is a hands-on technical role where you will provide expert guidance while also working closely with engineers, stakeholders, and end … Strong leadership and communication skills – able to guide, mentor, and support the team. Experience working in an enterprise environment with large-scale deployments. Key Responsibilities of the Telephony Engineer: Migration of the call/contact centre from Unity to Microsoft Teams . Provide hands-on technical expertise in telephony, including design, configuration, and troubleshooting. Collaborate with IT teams, vendors, and … stakeholders to develop and execute a migration strategy . Lead workshops and training sessions to upskill team members and end-users. Ensure the new telephony system aligns with business requirements and enhances customer experience. Identify potential risks and troubleshoot technical issues during and after migration. Document best practices, processes, and solutions to improve future implementations. Apply now to speak with More ❯