1 of 1 Contract Quality Management Jobs in Northern Ireland

with cross-functional teams to ensure alignment with business objectives and customer needs. Additionally, the postholder will play a crucial role in driving continuous improvement initiatives to enhance service quality and efficiency. Your strategic vision will guide the development and execution of operational strategies to support business growth and maintain a competitive edge in the dynamic cloud services market. … and weekends. Recommend most appropriate high availability and resilience options to meet customers’ requirements. Undertake capacity reviews of managed databases on a regular basis. Document database environments to a quality standard. Mentor support team colleagues. Ensure that all operational delivery services and developments provided by ITS are planned and delivered in accordance with agreed support processes, SLA’s and … ITS quality standards (ITIL, ISO 9001 and ISO 20000). Ensure that all operational delivery services provided by suppliers are planned and delivered in accordance with agreed quality processes, SLA’s and ITS quality standards as appropriate. Assist the Operations Manager with the planning of delegated budgets, deployment of financial resources and personnel in a timely manner More ❯