2 of 2 Contract Support Analyst Jobs in Northern Ireland

Support Analyst field based, working at client sites. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north) supporting end-users across the business, ensuring that hardware, software, and network systems run smoothly and efficiently. Key Responsibilities: Provide day-to-day … technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows 10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user accounts, permissions, and security in Active Directory and Microsoft 365 . Perform hardware and software upgrades, imaging … and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell More ❯

Support Analyst – field based, working at client sites. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north) supporting end-users across the business, ensuring that hardware, software, and network systems run smoothly and efficiently. Key Responsibilities: Provide day-to-day … technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows 10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user accounts, permissions, and security in Active Directory and Microsoft 365 . Perform hardware and software upgrades, imaging … and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell More ❯