4 of 4 DemandTrendContract Social Skills Jobs in Norwich

maintain IT systems and networks Supporting the wider IT team with day-to-day tasks and projects What You'll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What We're Looking For … A genuine interest in IT and technology Strong communication and problem-solving skills A proactive attitude and willingness to learn GCSEs (or equivalent) in English and Maths (Grade 4/C or above) No prior experience needed — just enthusiasm and a desire to grow! What We Offer: Competitive salary - £15,600 per annum for 12 months, then increasing to More ❯

Service Desk environment or equivalent Experience of effective call handling, separating relevant from irrelevant information, using appropriate questioning techniques and sign posting the customer through the process using a communication style that suits the customers technical understanding Experience of working effectively as a team Desirable An understanding of community focus and previous experience of working in IT within the public … problem solving skills A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Communication Essential Excellent communications skills (verbally and written) Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult customers Professional … and calm approach at all times, particularly when dealing with difficult situations Ability to change communication style to suit the technical audience when explaining complex technical guidance\ resolution Good customer relationship management skills, enabling customer confidence and empowerment Personal and People Development Essential Proven experience working as part of a team Self-motivated 'Will do/can do' attitude More ❯

Strong knowledge of Microsoft Endpoint Manager (Intune/SCCM) Familiarity with Autopilot, Group Policy, and Active Directory Experience with imaging, scripting (PowerShell), and device provisioning Excellent problem-solving and communication skills Ability to work independently and in a team environment What's in it for you? - Our clients love to reward their people for doing a great job. This More ❯

an opportunity in the team for a HR Business Partner. This is a 360-degree HR role and the successful candidate will need to demonstrate excellent stakeholder management and communication skills. What you can expect to be getting up to as a HR Business Partner; Managing and resolving complex ER cases, including disciplinaries, grievances, redundancies, and restructures. Ensuring compliance with … the business on ER issues, influencing senior leadership decisions. Develop and implement ER strategies that align with organisational goals and objectives. Lead and support change management initiatives, ensuring effective communication and successful implementation. Analyse ER data and trends to identify areas for improvement and inform decision-making. Provide guidance and support to senior management In order to set you up … for success we are looking for the following skills and experiences: CIPD Level 5 (minimum) or equivalent experience. Experience managing complex ER cases (disciplinaries, grievances, redundancies, restructures). Knowledge of UK employment law, HR policies, and best practices. Experience in developing and implementing ER strategies. Ability to provide expert advice and influence senior leadership on ER matters Experience supporting More ❯