1 of 1 DemandTrendContract Service Delivery Jobs in Nottingham

specific IT systems Escalating complex issues to the appropriate departments when necessary Maintaining accurate records of support requests and resolutions Collaborating with other IT team members to ensure seamless service delivery Ensuring a prompt and professional response to all support queries Continuously improving IT support processes and procedures Job Requirements: Experience in an IT support role, preferably within … a retail setting Strong troubleshooting skills for both hardware and software issues Familiarity with retail-specific IT systems and applications Excellent communication and customer service skills Ability to work well under pressure and manage multiple support requests simultaneously Strong attention to detail and organisational skills A collaborative team player with a proactive approach to problem-solving Relevant IT qualifications More ❯