1 of 1 Contract Project Management Jobs in Nuneaton

team of experts to deliver support through our inhouse ticketing system. The Tech Support team works alongside the core vertices inside of the IT operations division, including IT Service Management, Infrastructure Support, Network Support, and the Service Desk Support team who are a dedicated 1st line channel for the retail arm of the business. H&B's operations team … manage not only the delivery of IT support to the business, but maintenance of core systems, device management platforms, software and hardware provisions, technology projects and new system implementations. What You'll Be Doing Provide IT support via face-to-face interactions, online calls, email, and chat Manage and resolve support tickets through our internal system Assist in technical … projects, system maintenance, and new user setups Act as a 2nd line escalation point for Service Desk tickets Maintain IT systems, software distribution, and device management Contribute to the IT knowledge base and help train colleagues Be the first point of contact for walk-in support Occasionally travel to London, Burton distribution centre, and store locations as needed The More ❯