Banbury, Oxfordshire, England, United Kingdom Hybrid/Remote Options
Sellick Partnership
will be central to delivering organisational change, enabling culture shift, and ensuring that Cherwell meets its Medium-Term Financial Plan (MTFP) forecasts. By fostering collaboration, driving innovation, and embedding continuousimprovement, you will strengthen the Council's capacity to meet future challenges and achieve sustainable outcomes. Key responsibilities Provide strategic leadership for enterprise-wide transformation initiatives across … all service areas including digital, operational and organisational change to ensure future-ready delivery and commercialisation of services. Drive organisational culture change, innovation, and continuous improvement. Drive automation, AI, and digital solutions programmes to enhance services and efficiency. Ensure strong financial management and benefit realisation, delivering sustainable cost reductions and value for money. Build strong relationships with partners, members … level leadership experience within a complex, multi-disciplinary organisation Excellent leadership and management skills, including the ability to delegate appropriately Evidence of establishing a performance management culture to drive continuousimprovement, including service planning, target setting, performance appraisal and the management of staff groups Expertise in ICT, digital, organisational change, and programme management Evidence of delivering sustainable More ❯
Hook Norton, Oxfordshire, United Kingdom Hybrid/Remote Options
Sellick Partnership
will be central to delivering organisational change, enabling culture shift, and ensuring that Cherwell meets its Medium-Term Financial Plan (MTFP) forecasts. By fostering collaboration, driving innovation, and embedding continuousimprovement, you will strengthen the Council's capacity to meet future challenges and achieve sustainable outcomes. Key responsibilities Provide strategic leadership for enterprise-wide transformation initiatives across … all service areas including digital, operational and organisational change to ensure future-ready delivery and commercialisation of services. Drive organisational culture change, innovation, and continuous improvement. Drive automation, AI, and digital solutions programmes to enhance services and efficiency. Ensure strong financial management and benefit realisation, delivering sustainable cost reductions and value for money. Build strong relationships with partners, members … level leadership experience within a complex, multi-disciplinary organisation Excellent leadership and management skills, including the ability to delegate appropriately Evidence of establishing a performance management culture to drive continuousimprovement, including service planning, target setting, performance appraisal and the management of staff groups Expertise in ICT, digital, organisational change, and programme management Evidence of delivering sustainable More ❯
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. ContinuousImprovement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Desirable: Experience supporting services across hybrid More ❯
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. ContinuousImprovement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Desirable: Experience supporting services across hybrid More ❯
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. ContinuousImprovement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Nice to have skills you could More ❯
aligned with business and IT objectives. Oversee incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Drive continuousimprovement initiatives to enhance service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management. Please send CV for full details and immediate More ❯
Abingdon, Oxfordshire, South East, United Kingdom Hybrid/Remote Options
Rullion Limited
delivered on time, on budget and to quality standards. * Championing agile delivery approaches within a complex, multi-stakeholder programme. * Acting as the main point of escalation for issues and continuousimprovement initiatives. About You You'll be a proven technical leader who combines deep digital systems experience with an ability to collaborate across diverse teams. You understand More ❯
Reading, Oxfordshire, United Kingdom Hybrid/Remote Options
Project People
frameworks. Confidence in coaching and influencing managers to take ownership. Excellent communication skills, with the ability to simplify complex processes. A proactive, solutions-focused mindset with a passion for continuous improvement. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create More ❯
We are seeking an HR Manager who has an extensive breadth across HR activities to lead core HR service delivery and drive continuousimprovement across the people processes. This role combines strategic oversight with hands-on operational management, ensuring an excellent employee experience while maintaining compliance and supporting the wider people agenda. You'll be instrumental in More ❯