2 of 2 Contract Customer Service Jobs in Oxfordshire

Packager to join the Software Discovery and Packaging Team, working fully onsite within a secure, business-critical defence environment. The successful candidate will be customer-focused, technically strong and comfortable working within formal security, change and release controls. The team is responsible for the end-to-end delivery … candidates must be comfortable working across both modern and legacy packaging technologies. You will work closely with application owners, desktop engineering, infrastructure, security and service management teams, and deal directly with customer stakeholders. You must be able to take ownership of packaging requests, manage priorities and explain risks ...

software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate … interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent ...