EUD Support Engineer
- Hiring Organisation
- Data Careers
- Location
- Oxfordshire, South East, United Kingdom
- Employment Type
- Contract
procedures. The role will involve coordinating and supporting the delivery of EUD services across the organisation, working collaboratively with technical resources without direct line-management responsibility. The post holder will be expected to build positive working relationships with a wide range of stakeholders across both business and ICT functions. … services. Provide technical guidance, advice and support to users and ICT colleagues. Diagnose and resolve hardware, software and connectivity issues. Contribute to knowledge management and the creation and maintenance of technical documentation. Identify opportunities to improve processes, procedures and service delivery. Maintain accurate records of incidents, requests, problems ...