8 of 8 DemandTrendContract Customer Service Jobs in Peterborough

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Lithuanian and English speaking, with strong all-round communication skills. If you are a charismatic Lithuanian and English-speaking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Spanish and English speaking, with strong all-round communication skills. If you are a charismatic Spanish and English-speaking More ❯

Service desk analyst required!! Peterborough Full time - 37.5 hours per weekHourly rate £13.50 - £14.70 PAYE We have a great opportunity for a service desk analyst to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role working … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be a professional English speaking individual, with strong all-round communication skills. If you are a charismatic analyst looking for a fantastic More ❯

Job Title: Service Desk Analyst Location: Peterborough (Hybrid - office based for initial training) Contract: 6-month contract (likely to extend) Rate: £19.87 per hour (Umbrella) - paid weekly Hours: 37.5 hours per week Shifts: Late evening/night shifts on rotation: 13:00-21:30 and 15:30-00:00 (including weekend work on a rota) Start: ASAP Are you … an experienced IT support professional looking for a hands-on role working late shifts? We're recruiting for a Service Desk Analyst to join a busy and growing IT team based in Peterborough. This hybrid role offers a great opportunity to build your technical skills in a fast-paced environment, supporting users internationally. What You'll Be Doing: Providing … 1st and 2nd line technical support to internal users across various regions Handling and resolving a wide range of IT issues through the service desk platform Building, imaging, and deploying desktops as part of project rollouts Ensuring timely and professional responses to incidents and requests Supporting both Windows and Google Workspace environments Following established procedures and escalating issues when More ❯

performance of our clients IT infrastructure through the timely application of software updates (patches). ROLE RESPONSIBILITIES Facilitate and execute the installation of agreed patches and the maintenance of customer AV management software. Responding to BAU Security and Patch Management incidents logged on the incident management system to ensure incidents are resolved within SLA, whilst providing help and support … to the team Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. Ensure all implemented solutions are backed up with documentation, training and expertise within the Service Desk and Support areas. Perform daily, weekly and monthly scheduled tasks relating to Patching and AV management when required. Escalate potential service … issues with Problem and Incident Management. SKILLS AND EXPERIENCE 3+ years of experience in a similar SLA-driven support role. Good knowledge of IT platforms, equipment and applications. Proven Customer service skills. Industry recognised qualifications in relevant areas. Knowledge/experience in the following technologies. - Windows Server/Workstation - Patch Management Software- SEPM and other mainstream AV solutions More ❯

performance of our clients IT infrastructure through the timely application of software updates (patches). ROLE RESPONSIBILITIES Facilitate and execute the installation of agreed patches and the maintenance of customer AV management software. Responding to BAU Security and Patch Management incidents logged on the incident management system to ensure incidents are resolved within SLA, whilst providing help and support … to the team Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. Ensure all implemented solutions are backed up with documentation, training and expertise within the Service Desk and Support areas. Perform daily, weekly and monthly scheduled tasks relating to Patching and AV management when required. Escalate potential service … issues with Problem and Incident Management. SKILLS AND EXPERIENCE 3+ years of experience in a similar SLA-driven support role. Good knowledge of IT platforms, equipment and applications. Proven Customer service skills. Industry recognised qualifications in relevant areas. Knowledge/experience in the following technologies. - Windows Server/Workstation - Patch Management Software - SEPM and other mainstream AV solutions More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Polish and English speaking, with strong all-round communication skills. If you are a charismatic Polish and English-speaking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call … centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking More ❯