Field Engineer- Hardware Break/Fix
- Hiring Organisation
- Global Technology Solutions Ltd
- Location
- Peterborough, Cambridgeshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £150 per day
diagnosing, installing, maintaining, and repairing designated HP & Lenovo desktop and laptop hardware. Performing advanced hardware diagnostics and break/fix repairs. Responding to customer service requests professionally and efficiently. Maintaining and monitoring daily communication tools (phone, voicemail, email). Keeping administrative responsibilities up to date, including documentation and reporting … Maintaining tools and test equipment in good working order. Adhering strictly to parts processes and company procedures. Utilizing escalation and support processes to resolve service delivery issues. Working independently in the field with minimal supervision. Lifting and carrying parts and equipment weighing up to 25 kg. Extended periods ...