Service Desk Analyst
Portsmouth, Hampshire, South East, United Kingdom
Carbon60
QinetiQ PTP, Portsdown Technology Park Working Pattern: Full-Time, 6-month contract (PAYE) Organisational Context The Royal Navy is undergoing a digital transformation to become a fully digitised and data-driven organisation by 2025. This initiative aims to enhance operational capabilities, maintain alignment with UK allies, and mitigate risks posed by adversaries. Navy Digital , a newly established Directorate, is … leading this transformation by delivering digital, data, and information enablers across maritime operations and business support functions. Within Navy Digital, the Maritime C5ISR Support Unit (MCSU) plays a critical operational role, supporting Royal Navy units globally. Job Purpose The Service Desk Analyst will play a key role in supporting MCSU customers by providing first-line IT support, managing user … deletion, password management, and record maintenance. Issue MODNET laptops, update RAMT, raise calls for repair/exchange. Raise catalogue requests for new joiners, name changes, mailbox access, etc. Support Data Protection compliance. Attend Security Working Group meetings. What we are looking for Proficiency in MS Office Experience with IT Experience within a service desk position Customer service experience More ❯
Employment Type: Contract
Rate: £35,000
Posted: