to join our ServiceNow team. Providing essential ServiceNow L1technical assistance and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. Makes regular proactive recommendations regarding eradication and automation of incoming demand, to reduce overall net incoming demand and improve the end user experience (and reduce … a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual "Tech Bar" sessions to resolve L1 type ticket queries Drafting "Tech Tuesday" newsletters, includes "tips & tricks" to bolster end-user productivity ('Did You Know' articles and videos), other More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
deliver migrations, upgrades, and integrations (e.g., Exchange, SharePoint, Teams voice). Provide escalation-level support for complex incidents and performance issues. Develop governance, compliance, and security policies aligned to business and regulatory requirements. Automate administration and deployment tasks using PowerShell and modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and … Hands-on ability with PowerShell scripting and automation. Excellent communication skills to bridge technical and business discussions. Desirable Skills: Experience with the Power Platform (PowerApps, Power Automate, Power BI). Exposure to Microsoft Defender suite (Defender for Endpoint, Defender for Office 365). Voice/telephony integration with Teams. Previous work in high-security or government environments. More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
deliver migrations, upgrades, and integrations (e.g., Exchange, SharePoint, Teams voice). Provide escalation-level support for complex incidents and performance issues. Develop governance, compliance, and security policies aligned to business and regulatory requirements. Automate administration and deployment tasks using PowerShell and modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and … Hands-on ability with PowerShell scripting and automation. Excellent communication skills to bridge technical and business discussions. Desirable Skills: Experience with the Power Platform (PowerApps, Power Automate, Power BI). Exposure to Microsoft Defender suite (Defender for Endpoint, Defender for Office 365). Voice/telephony integration with Teams. Previous work in high-security or government environments. More ❯
of our SharePoint environments. You'll be the go-to person for administration, configuration, maintenance, and support - ensuring our SharePoint estate runs smoothly, securely, and efficiently. This role is business-critical, and you'll play a key part in driving collaboration, content management, and governance across the organisation. Key Responsibilities: Administer, configure, and maintain on-premises and/or … policies. Monitor system performance, security, and availability - troubleshoot and resolve issues proactively. Support upgrades, patching, and migrations where required. Collaborate with internal teams to deliver SharePoint solutions that meet business needs. Maintain documentation, best practices, and compliance with security standards. Essential Skills & Experience: Proven experience as a SharePoint Administrator in a secure environment. Strong knowledge of SharePoint Online, Office … wider M365 integration. Strong troubleshooting skills and a proactive approach. Desirable Skills: Experience with SharePoint migrations (on-prem to cloud). Knowledge of Power Platform (PowerApps, Power Automate, Power BI). Exposure to Azure Active Directory and security controls. More ❯
of our SharePoint environments. You'll be the go-to person for administration, configuration, maintenance, and support - ensuring our SharePoint estate runs smoothly, securely, and efficiently. This role is business-critical, and you'll play a key part in driving collaboration, content management, and governance across the organisation. Key Responsibilities: Administer, configure, and maintain on-premises and/or … policies. Monitor system performance, security, and availability - troubleshoot and resolve issues proactively. Support upgrades, patching, and migrations where required. Collaborate with internal teams to deliver SharePoint solutions that meet business needs. Maintain documentation, best practices, and compliance with security standards. Essential Skills & Experience: Proven experience as a SharePoint Administrator in a secure environment. Strong knowledge of SharePoint Online, Office … wider M365 integration. Strong troubleshooting skills and a proactive approach. Desirable Skills: Experience with SharePoint migrations (on-prem to cloud). Knowledge of Power Platform (PowerApps, Power Automate, Power BI). Exposure to Azure Active Directory and security controls. More ❯