3 of 3 Contract Unified Communications Jobs in Reading

Role: We're looking for an experienced Cisco Applications Administrator to manage and support our Webex and Cisco Meetings platforms . You'll be the subject matter expert for unified collaboration services, ensuring seamless, secure communication across the organisation. From user administration and troubleshooting to integrations and performance tuning, you'll keep collaboration running at enterprise scale. Key Responsibilities … Act as an escalation point for collaboration-related support issues. Essential Skills & Experience: Proven experience administering Cisco Webex and Cisco Meetings in a secure, enterprise environment. Strong understanding of unified communications and collaboration tools. Experience with Cisco Control Hub, Webex administration portal, and reporting/analytics. Knowledge of integration with Microsoft 365 (Teams, Outlook, OneDrive). Strong troubleshooting … skills across voice, video, and conferencing services. Desirable Skills: Familiarity with Cisco Unified Communications Manager (CUCM) or other Cisco UC platforms. Knowledge of hybrid deployments (on-premises and cloud). Experience with single sign-on (SSO), identity management, and security controls. Exposure to other enterprise collaboration tools (Zoom, Teams, Slack, etc.). More ❯

Role: We're looking for an experienced Cisco Applications Administrator to manage and support our Webex and Cisco Meetings platforms . You'll be the subject matter expert for unified collaboration services, ensuring seamless, secure communication across the organisation. From user administration and troubleshooting to integrations and performance tuning, you'll keep collaboration running at enterprise scale. Key Responsibilities … Act as an escalation point for collaboration-related support issues. Essential Skills & Experience: Proven experience administering Cisco Webex and Cisco Meetings in a secure, enterprise environment. Strong understanding of unified communications and collaboration tools. Experience with Cisco Control Hub, Webex administration portal, and reporting/analytics. Knowledge of integration with Microsoft 365 (Teams, Outlook, OneDrive). Strong troubleshooting … skills across voice, video, and conferencing services. Desirable Skills: Familiarity with Cisco Unified Communications Manager (CUCM) or other Cisco UC platforms. Knowledge of hybrid deployments (on-premises and cloud). Experience with single sign-on (SSO), identity management, and security controls. Exposure to other enterprise collaboration tools (Zoom, Teams, Slack, etc.). More ❯

a timely and professional manner Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via Active Directory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking … Applications (inc. common enterprise applications and M365), Printing, Unified Communications, including meeting room facilities (video conferencing), fixed and mobile telephony, video conferencing (e.g. Microsoft Teams, Zoom) Report any pattern or trends to management for proactive problem management Refer to internal IT news, Knowledge articles, and general industry updates to stay up-to date with recent changes or new More ❯