Service Analyst
Paisley, Renfrewshire, Scotland, United Kingdom
British Red Cross
Service Analyst Location: Paisley Office, occasional travel to sites across Scotland/North England Salary Range: £31,808 to £33,825 per annum Hours: 35 per week 24-month Fixed Term Contract Could you support the service delivery of technology services and operational processes with direct engagement with service stakeholders through timely remediation of incident and service requests? Could you … of a Service Delivery function responsible for transforming the way we work and improving the customer experience supporting the ethos of technology that just works? What will a Service Analyst 's job involve? Ensure delivery of work package or elements thereof, incidents or service requests in-line with outcome or SLA/KPI commitments. Support during incidents with production services … customer. Please Note : The successful candidate needs to have access to their own transport. They'll need a full driving licence (UK category B). What will a Service Analyst need to be successful? Broad awareness of common enterprise technology services such as end user devices, applications and unified communications. Awareness of common user needs in an enterprise technology environment. More ❯
Employment Type: Contract
Rate: £30,000
Posted: