Retentions Agent
Salford, Manchester, United Kingdom
Michael Page
customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual and team retention targets. Identify opportunities for upselling or cross-selling additional services. … and written communication skills. A customer-focused mindset with the ability to build rapport quickly. Strong problem-solving skills and a proactive approach to addressing customer issues. Familiarity with CRM systems and basic computer skills. An ability to work well in a fast-paced environment and meet targets. Job Offer 6 month FTC with possibility of going perm. Comprehensive training More ❯
Employment Type: Contract
Rate: GBP 26,400 Annual
Posted: