Customer Support Engineer
- Hiring Organisation
- Into Film
- Location
- Salford, Lancashire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £30,500 - £32,000 per annum, Pro-rata
users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system (“CRM”) Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application … Head of Product and Technology Any other reasonable duties assigned by Into Film. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good ...