1 of 1 Contract Continuous Improvement Jobs in Salisbury

includes six service portfolios: Cloud and Hosting, Communications and Collaboration, Engineering and Research, Enterprise IT, Software, and Workplace IT. You will ensure the end-to-end delivery, quality, and continuous improvement of these services to meet agreed service levels. You will adopt a portfolio view, managing multiple services and products across channels, acting as a connection between … of services, ensuring delivery to required standards. Act as the escalation point for IT Digital services within your portfolio. Monitor, evaluate, and report on service performance to inform continual improvement plans. Build and maintain strong stakeholder relationships, influencing them to support the digital service strategy. Work in an agile manner to manage service change priorities based on evolving … current and future business needs. Strategic mindset with the ability to translate business requirements into operational delivery. Demonstrable experience leading IT services through the full lifecycle: inception, adoption, continual improvement, and decommissioning. Strong track record of managing multiple IT digital services to meet contractual, KPI, and SLA standards. Experience delivering IT digital services using internal teams, contractors, and More ❯