person, and online meetings from first contact through to resolution of the issue. Analyse, diagnose, and resolve incidents, including escalating issues to third Ensure assetmanagement information for the technology estate is current and recorded. Update customers regarding service statuses, planned maintenance and service interruptions following communication Deliver more »
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Lorien
person, and online meetings from first contact through to resolution of the issue. Analyse, diagnose, and resolve incidents, including escalating issues to third Ensure assetmanagement information for the technology estate is current and recorded. Update customers regarding service statuses, planned maintenance and service interruptions following communication Deliver more »
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Venesky-Brown
and online meetings from first contact through to resolution of the issue. - Analyse, diagnose, and resolve incidents, including escalating issues to third parties. - Ensure assetmanagement information for the technology estate is current and recorded. - Update customers regarding service statuses, planned maintenance and service interruptions following communication procedures. more »
the creation of security design documents and architecture artefacts Interfaces with the relevant Design Authorities, providing security guidance at all times. Ensure consideration of assetmanagement and data security best practice in relation to NIS regulations. Drive the adoption of secure designs, patterns, and best practices. Keeps abreast more »
