Role: IT Hardware - BreakFix Engineer Location: Erskine Daily rates (inside IR35): £150 - £210 / day Note: Need … active SC Security Clearance, to be considered for the role. A global IT solutions provider in Erskine is urgently seeking a new IT Break-Fix Engineer to join their team on a 6 month contract (very likely to be extended, so you will have … some stability in the role). You will be responsible for the end-to-end IT hardware break-fix process. Conducting repairs on customer equipment such as laptops, desktops, and mobile devices. You will also touch on software tools and operating systems for diagnosis more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Secondary role … requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade /breakfix for desktop, laptop, and server Smarthpone support Assisting with customer projects Create and update procedural documentation Basic telephony support and … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Secondary role … requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade /breakfix for desktop, laptop, and server Smarthpone support Network patching and trouble shooting Essential Skills and Qualifications: Knowledge of Microsoft Windows … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or more »
for the support of all hardware and software covered under the Military contract. Reporting to the Customer GSS RECTS Controller and assist with incident / change management. Reporting to the Team Leads and assist with incident … / change management. Be prepared to travel to other customer sites as required. Your experience Be experienced / certificated in the break-fix support of product ranges to respond to in-warranty & out-of-warranty support calls. Perform in-warranty break … line support for installed third party hardware and raise support calls where applicable. Monitor progress of fix. Attend customer daily briefing(s) and feedback / assist with any issues that arise from this meeting. Attend service management calls and report on asset status. Manage own and central asset registers. more »
Site Support Engineer / 1st Line Support Engineer Contract Position Moray, Scotland (Onsite) Leading IT Services Provider in the Defence sector require a skilled Onsite Support Engineer to join our existing team in Moray, Scotland *** A national security clearance is required for … this role but candidates not holding this level of clearance will be considered . *** Required Skills: Be experienced / certificated in the break-fix support of product ranges to respond to in-warranty & out-of-warranty support calls. Understand contracted SLA's and … line support for installed third party hardware and raise support calls where applicable. Monitor progress of fix. Attend customer daily briefing(s) and feedback / assist with any issues that arise from this meeting. Manage own workload and support that of other team members. Provide remote support for deployed more »
Site Support Engineer / 1st Line Support Engineer Contract Position Moray, Scotland (Onsite) Leading IT Services Provider in the Defence sector require a skilled Onsite Support Engineer to join our existing team in Moray, Scotland *A national security clearance is required for … this role but candidates not holding this level of clearance will be considered . * Required Skills: Be experienced / certificated in the break-fix support of product ranges to respond to in-warranty & out-of-warranty support calls. Understand contracted SLA's and … line support for installed third party hardware and raise support calls where applicable. Monitor progress of fix. Attend customer daily briefing(s) and feedback / assist with any issues that arise from this meeting. Manage own workload and support that of other team members. Provide remote support for deployed more »
