RMC Call Processor
Wellington, Telford, United Kingdom
NHS Shropshire, Telford and Wrekin Integrated Care Board
choice of Provider and to book an appointment, using RMC SOPs and standard call-scripts Generate correspondence to patients and to Providers Ensure prompt & accurate input of all relevant information to RMC & e-Referrals IT systems Ensure that all complaints, comments and suggestions received are logged and dealt with appropriately, resolving where possible and escalating to RMC Supervisor when … appropriate Ensure compliance at all times with NHS standards of information governance (in particular patient confidentiality & data protection), both within ones own practice and also in the RMC team Perform general administrative duties (e.g. photocopying; word processing of standard documents & letters; email circulations) when required. NB: Post holder must have a standard level of keyboard skills and be More ❯
Employment Type: Fixed-Term
Salary: £24937.00 - £26598.00 a year
Posted: