Business Analyst - Service Improvement Local Government
Slough, Berkshire, England, United Kingdom
Salt Search
Business Analyst - Service Improvement (Local Government) Location: Thames Valley area (Elizabeth Line) Rate: £500 per day (Inside IR35) Contract: Until 31st March 2026 Hybrid: 2-3 days per week on-site Salt's Local Government team is supporting a council in the Thames Valley area with the appointment of a Business Analyst to join their Recovery and Improvement … efficient - improving resident experience while achieving measurable savings and operational improvements. The Role You'll work with data, insight, and service leads to identify and analyse opportunities for improvement across customer contact and access points. You'll lead workshops, document redesigned processes, and ensure projects are clearly defined, aligned to strategic objectives, and delivered effectively. Key Responsibilities: Identify … Local Government. Strong understanding of service redesign, process mapping, and efficiency delivery in council environments. Experience improving customer access or first-point-of-contact services. Familiarity with TOM delivery, continuous improvement, and digital transformation principles. Skilled in documentation and stakeholder engagement (Visio, BPMN, or similar tools). This is an opportunity to play a key part in More ❯
Employment Type: Contractor
Rate: £500 per day
Posted: