1 of 1 Contract Maximo Jobs in Smethwick

Helpdesk Administrator

Hiring Organisation
Guidant Global
Location
Smethwick, West Midlands, West Midlands (County), United Kingdom
Employment Type
Contract
resolved within agreed service levels. Acting as the first point of contact for clients and engineers, the role involves managing work orders in the Maximo system, coordinating with technical teams and subcontractors, and producing regular performance reports. The position requires strong communication, organisational, and IT skills, with the ability … contact for all maintenance-related enquiries via phone, email, or fax. Log, track, and manage the full life cycle of work orders through the Maximo CAFM system. Apply and monitor service level agreements (SLAs), ensuring urgent requests are prioritised appropriately. Coordinate and assign work to in-house engineers