1 of 1 Contract NHS Jobs in Smethwick

SLAs) are achieved while supporting the day-to-day operation of the Facilities Management contract. Working closely with engineers, supervisors, contract managers, subcontractors and NHS stakeholders, you will play a key role in ensuring maintenance requests are processed efficiently and customer expectations are met. Key Responsibilities Helpdesk & Customer Service … requiring flexibility. Working pattern may include: Day shifts Night shifts Weekend shifts Bank Holidays Helpdesk cover is provided for extended operating hours across the NHS estate. Skills & Experience Essential Excellent customer service skills. Strong telephone manner. Good verbal and written communication. Strong organisational and time management skills. Ability to prioritise ...