Helpdesk Coordinator - Night Shift
Smethwick, West Midlands, West Midlands (County), United Kingdom
Carbon 60
requests, responsible for jeopardy management, dispatching engineers, and tracking job progress to prevent delays and ensure SLAs are met. We are looking for a proactive problem-solver with strong communication skills who thrives in a fast-paced environment and remains calm under pressure. Attention to detail and the ability to multi-task and prioritise workload are key. The Role … professionalism at all times, recognising the impact on patient care . The Successful Candidate: Experience providing excellent customer service, ideally in a help-desk environment or call centre. Excellent communication skills, both oral and written. Ability to work independently and as part of a team. Strong IT skills, including Microsoft Office and management systems. A well-organised approach More ❯
Employment Type: Contract
Rate: £13.85/hour
Posted: