1 of 1 Contract Time Management Jobs in Smethwick

to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. The Helpdesk Administrator is responsible for providing efficient administrative and customer service support across Facilities Management operations, ensuring all maintenance requests are logged, tracked, and resolved within agreed service levels. Acting as the first point of contact for clients and engineers, the role involves managing … house engineers or subcontractors and raise purchase orders when needed. Provide accurate administrative support, including data entry, filing, and report preparation. Maintain effective communication with customers, technical teams, and management to ensure smooth operations. Support management by collating regular reports and performance data. Handle general office duties such as ordering supplies, arranging workwear, and managing HR-related records … improvement to enhance customer satisfaction. Key Skills and Requirements Strong customer service and communication skills with a professional telephone manner. Experience in administrative or helpdesk roles - ideally within Facilities Management (FM), Technical, or Healthcare environments. Proficiency with Microsoft Office (Word, Excel, Outlook) and experience using CAFM systems like Maximo and finance tools like Coupa . Excellent organisational and time More ❯