Contract Customer Service Jobs in Solihull

2 of 2 Contract Customer Service Jobs in Solihull

Dynamics 365 Developer - Solihull - 6 Month Contract

Solihull, West Midlands, West Midlands (County), United Kingdom
Pontoon
Dynamics 365 Developer - Solihull - 6 Month Contract As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will … Developer reports into the Complex Case Management Team DevOps Lead The role will have a close working connection with IT teams, Partners/3rd parties, Operational Teams and Service Management. Key accountabilities Agile Practices: Integrate and support with agile based product development ceremonies such as sprint planning, standups, retrospectives and backlog grooming. Solution Design and Development: Lead the design … members. Troubleshooting and Support: Diagnose and resolve technical issues, providing ongoing support and maintenance for Dynamics 365 and Power Platform and Power Platform applications within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and More ❯
Employment Type: Contract
Rate: £500 - £650/day
Posted:

Dynamics 365 Developer

Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
FDM Group
roleholder will be required to develop chatbots as well as a contact centre based on Dynamics with Co-Pilot IVRs. The ideal candidate will have knowledge in Azure Communication Service (ACS) and Event Grid. Playing a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and … growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customer service is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power … Services Working with and within DevOps practices Understanding and managing enterprise size Dataverse instances Expert in tools and usage of XRM Toolbox Experience with configuring and maintaining Microsoft Field Service & IoT About Us Why join us? Career coaching and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with More ❯
Employment Type: Contractor
Rate: £60,000 - £70,000 per annum
Posted:
Customer Service
Solihull
10th Percentile
£189
25th Percentile
£247
Median
£363
75th Percentile
£497
90th Percentile
£566