2 of 2 Contract Customer Service Jobs in Solihull

fully remote role with some occasional visits to the client’s site in Solihull. Our client is seeking an experienced Dynamics 365 Developer to join their team, focusing on Customer Service, Marketing, and Sales applications. This role involves designing, developing, and implementing Microsoft Dynamics 365 and Power Platform solutions to meet evolving business needs. You will work closely … backlog refinement Work closely with business analysts, product owners, and stakeholders to gather and interpret business needs, and translate them into technical requirements Customise and configure Dynamics 365 modules (Customer Service, Sales, Marketing) and Power Platform applications to meet defined specifications Integrate Dynamics 365 with other business systems and services to support automation and efficient data flow Provide … ongoing support and troubleshooting within the ITIL-aligned service management function, ensuring timely resolution of issues Contribute to capability development within the Complex Case Management team by mentoring colleagues and sharing knowledge Document all development, configuration, and integration activities in a clear and comprehensive manner Demonstrate clear, effective communication skills when working with both technical and non-technical audiences More ❯

Clinical Specialists and Territory Managers with sales support, remote care, device management, regional training, and troubleshooting. Assist in the delivery of educational materials for new product training and in-service seminars to physicians, nurses, and sales representatives. Provide technical and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving … overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to work collaboratively in a fast-paced, dynamic environment. Randstad Business Support is acting as an Employment Business in More ❯