2 of 2 Contract Business Analysis Jobs in Somerset

role Purpose of the role: We're looking for an aspiring Service Architect to join a major programme and help design, shape, and transition IT services that support critical business functions across a complex, fast-moving environment. This role is ideal for a Business Analyst or Service Delivery Manager with experience in the IT service industry and a … good understanding of ITIL and service management principles. What you'll do: Collaborate with senior stakeholders to design and document new or updated services. Translate business requirements into Service Design Packages and support their transition into live service. Work closely with suppliers and service owners to define scope, acceptance criteria, and handover documentation. Use existing templates and frameworks to … progress, blockers, and risks across the portfolio. Support and represent the service function across a large, multi-threaded programme. The skills you'll need: Background in IT service management, Business Analysis, or Service Delivery. Solid understanding of ITIL or equivalent service management frameworks. Experience working in Defence Projects. Experience engaging senior stakeholders (programme to C-suite level). More ❯

the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation click apply for full job details More ❯