1 to 3 of 3 Contract Customer Service Jobs in Somerset

on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone … 365. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customer service, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to … understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi more »

orIndependent Garage experience Ability to work as part of a team Positive attitude and flexible with workloads A genuine commitment to delivering first-class customer service Experience in carrying out diagnostic and service repairs A systematic and organised individual who pays attention to the smaller details. Demonstrates … performed accurately & efficiently Prepare cars for MOT's Use the latest diagnostic equipment Complete New and Used vehicle preparation work Maintaining communication with the service dept regarding progress. Working within the company health & safety guidelines. If this role is something that you are well suited to or you are more »

Responsibilities but not limited to: Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards. Manage the implementation of service improvement working in partnership with internal/external stakeholders. Provide and monitor an effective Application Support Function. Manage the day-to-day activities, ensuring … service levels are maintained and continually improved. Lead/oversee co-ordination of system upgrades. Ensure escalation of issues to system providers or Application Support Leader as appropriate. Ensure effective liaison with relevant suppliers and stakeholders providing best practice advice when appropriate. Analyse performance and make recommendations for improvements … to process and user controls based on analysis of data and management information. Encourage and promote best practice, particularly in the area of customer service orientation. Ensure all processes reinforce effective data quality and data security. Lead and support the measurement and benchmarking of an Application Support Function more »