2 of 2 Contract Mac OS Jobs in Somerset

resolution or escalation Set up and configure desktops, laptops, and mobile devices Assist with password resets, account unlocks, and user access setup Provide support for Microsoft Office 365, Windows OS, and common applications Maintain accurate documentation of issues and solutions Escalate complex problems to 2nd or 3rd line support teams Skills & Qualifications Strong communication and interpersonal skills Basic understanding … of Windows, macOS, and networking fundamentals Ability to troubleshoot hardware and software issues Organised, proactive, and able to prioritise tasks Previous experience in IT support or customer service (1-2 years preferred) Relevant certifications (e.g. CompTIA A+, ITIL Foundation) are a plus If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

resolution or escalation Set up and configure desktops, laptops, and mobile devices Assist with password resets, account unlocks, and user access setup Provide support for Microsoft Office 365, Windows OS, and common applications Maintain accurate documentation of issues and solutions Escalate complex problems to 2nd or 3rd line support teams Skills & Qualifications Strong communication and interpersonal skills Basic understanding … of Windows, macOS, and networking fundamentals Ability to troubleshoot hardware and software issues Organised, proactive, and able to prioritise tasks Previous experience in IT support or customer service (1-2 years preferred) Relevant certifications (e.g. CompTIA A+, ITIL Foundation) are a plus If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯