Experimentation / CRO Analyst Agency - Travel Client £325-£400 per day outside IR35 London We're working with a leading digital agency to support one of their flagship travel clients, and they're looking for a hands-on Experimentation Analyst to join the team. You'll be embedded within a busy product environment … helping multiple teams design, validate, and analyse A/B and multivariate tests. You will support on the experimentation programme, ensuring every test is statistically sound, well interpreted, and actionable. Role & Responsibilities Partnering with product teams to plan and analyse A/B and MVT tests across key digital journeys. … queries and supporting experimentation best practice across the business. Collaborating with teams using Optimizely, ContentSquare, and GA4 to extract meaningful insights. Skills & Experience Proven experience analysing A/B and MVT tests in large-scale, high-traffic environments (e.g. travel, retail, eCommerce). Strong understanding of test design, sample sizing, and statistical significance. Confident advising More ❯
Success (10-Month Contract) Are you an 8+ year Data Analyst ready to drive global customer success for an industry leader in financial software? We're looking for a highly motivated Data Analyst to join the Global Customer Success Data Science Team in London, UK. This is a critical 10-month contract role focused on establishing … recurring reports. Influence Strategy: Conduct deep-dive analysis (root cause, operational inefficiency) and translate findings into compelling narratives that directly improve the customer journey. Experiment: Support A/Btesting and digital experience evaluations by analyzing performance and quantifying business impact. What You'll Bring: 8+ years in Data Analytics / Science. … Expertise in SQL and dashboarding tools ( Tableau / Qlik ). Familiarity with big data tools ( Snowflake, Databricks ) and ETL . Experience with A/Btesting and Python / R is preferred. Contract Details: Location: London, UK Duration: 10 Months Rate: Up to £277 (Umbrella) Ready to turn global data into More ❯
Global company specialising in software solutions for the SME marketplace is seeking a Digital Journey Manager / CX Design Specialist for a 12 month contract. This is a hybrid role with 3 days a week in their stunning offices in central London. Responsibilities Lead the design, delivery, and continuous optimization of … Translate strategy into actionable roadmaps, collaborating with product, design, engineering, and marketing teams. Monitor journey performance using analytics and customer feedback. Lead test-and-learn experiments (A/B, multivariate testing) to optimize customer experiences. Qualifications Degree in Business, Marketing, Digital Experience, or related field (or equivalent work experience). Proven track record … in digital product, journey, or experience management. Strong knowledge of digital analytics, customer research, and CX methodologies. Experience with journey mapping tools, A/Btesting platforms, and personalization technologies. Benefits Long contract Global organisation Free breakfast More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morgan McKinley
Data Analyst - Customer Success Team London, hybrid working - Initial 9 month contract - Daily rate inside IR35. Are you a data-driven problem solver ready to make a real impact on customer experience? Our client is looking for a motivated Data Analyst to join a fast-moving Global Customer Success team. You'll … smarter, data-led decisions. Dive deep into analysis: Investigate customer challenges, operational inefficiencies and digital adoption hurdles, translating insights into actionable recommendations. Drive experimentation & improvement: Analyse A/B tests and digital experience trials to identify what works best and scale success. Communicate the story: Present insights clearly to both technical and non-technical stakeholders … and experience with dashboarding tools such as Tableau. Familiarity with Snowflake, Databricks, Spark, and ETL processes. Python or automation is a plus. Knowledge of A/Btesting and statistics. Strong communication and storytelling skills to influence diverse audiences. Experience with call centre or digital support KPIs is an advantage. Ability More ❯
Web Development & Marketing Platforms Project Manager 6 Month Contract - Inside IR35 (Umbrella / PAYE) Remote / Paddington My client who are a specialised technology company are looking to recruit a Web Development and Marketing Platforms Project Manager to join them on an initial 6-month contract, working with their team based in London Paddington. … driven marketing integrations. Marketing automation, and CRM platforms** (e.g., MS Dynamics). Expertise in customer journey mapping, conversion rate optimization (CRO), and personalized user experiences. Proven experience launching B2B / B2C e-commerce platforms with integrations to CRM, SAP, payment, and PIM systems. Knowledge of headless commerce architectures (composable frontends + commercetools / Contentful) and omnichannel strategies. Hands … on experience integrating of marketing stacks (email automation, CDPs, analytics) with web / mobile platforms, Google Analytics 4. Data-driven campaigns using A/Btesting tools (Optimizely) and personalized content delivery. Payment processors, social media ads, SMS / email providers) and managed API gateways. Implemented *GDPR / CCPA-compliant More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Executive Facilities
Our client an award winning SaaS organisation is seeking an experienced Data Analyst focusing on building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience and Service Delivery. Central London location, hybrid, 10 month contract. Required Skills : 8+ years of … data tools (Snowflake, Databricks, Spark) and ETL processes. Useful experience; Python or R for advanced analytics, automation, or experimentation support. Knowledge of statistical methods and experimentation (A/Btesting) preferred. Machine learning and Generative AI experience is a plus. Experience working with call centre and / or digital support More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
Digital Product Manager - Insurance Broker Model Contract: 6 months (Outside IR35) Location: Hybrid - London Head Office We're looking for an experienced Product Manager to support a major transformation project within our Financial Services division. This role will be instrumental in launching a new broker model, helping to establish a new entity that will … its strategic ambitions. About the Role You'll lead the development of innovative, customer-centric insurance products, working closely with internal teams and third-party partners to deliver a seamless digital experience. As the Product Owner, you'll manage the roadmap and backlog, ensuring alignment with business goals, customer needs, and regulatory requirements. You'll also play a … ensuring transparency and alignment with strategic OKRs. Define and deliver digital customer journeys that are intuitive, compliant, and commercially viable. Use data, analytics, and experimentation (e.g. A/Btesting, MVT) to validate decisions and drive continuous improvement. Work cross-functionally with design, engineering, and business teams to deliver value at pace. Communicate More ❯
House, Cowley and Hybrid Contract Type : Fixed Term Contract - 12 month Maternity cover Hours : Full time, 40 hours per week Salary : £32,000 - £35,000 per annum, plus car / car allowance Benefits: 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job As the HubSpot Marketing Executive , your focus … shape and develop the way we are using HubSpot further to support our operations and growth objectives. Working within the marketing team, the successful candidate will work with a wide range of stakeholders and be the key point of contact for CRM queries and developments. As part of your key responsibilities youll: Ensure the CRM strategy is in … forms etc.) to optimise consistent use across the teams Keep up to date with CRM innovation to continually improve customer engagement Assist with creating, editing and A/Btesting HubSpot landing pages, forms, and CTAs - liaising with relevant stakeholders throughout the process. Managing HubSpot landing page and email templates, ensuring brand compliance More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
London (Hybrid - 2 days per week in office) Duration: 3-month initial contract Sector: Leading Online Business Overview We are seeking an experienced General Data Analyst to join a leading online business on a 3-month initial contract. The successful candidate will play a key role in supporting the Commercial and Pricing Analytics teams … experimentation, measurement, and pricing strategy. Key Responsibilities Support the Commercial and Pricing Analytics teams with data analysis and insight generation. Conduct experimentation and measurement analysis , including A/B tests, to inform pricing and commercial strategy. Extract, clean, and analyse large datasets using SQL and Python . Translate analytical findings into clear, actionable insights for More ❯