Southampton, Hampshire, South East, United Kingdom
University of Southampton
Test Analyst CustomerRelationshipManagement (CRM) Section: Service Delivery Location: 1 Guildhall Square Salary: £36,636 to £44,746 Full Time Fixed Term (2 Years) Closing Date: Tuesday 28 October 2025 Reference: 3058325JF-R This is an exceptional time to be joining the University of Southampton to help support quality delivery of an institutional CRM platform. The role sits within … the Universitys IT department, iSolutions. The dynamic and agile CRM project team is an exciting group working to produce a compelling product for the University community. About the Role This is a key role in support of quality delivery of the CRM product. Providing technical test services within an agile delivery and maintenance lifecycle, the role offers the test professional … the opportunity to validate product quality assurance at all stages of development and operation. The CRM project team have the mandate to deliver transformational solutions & work with positive, focused attitudes. What youll do - Take responsibility for all aspects of testing across the CRM delivery project, including technical system and integration testing and user acceptance testing (UAT). Provide test capabilities More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
tools, particularly: SharePoint, MS Project Online, Power BI (or similar BI tools), Excel (advanced functions, modelling, and visualisation) and SQL Server Experience working with major systems such as Salesforce CRM, Oracle, and ServiceNow. Strong understanding of data analysis techniques, able to produce clear, compelling, and insightful reports and dashboards. Skilled in change management and impact assessment, considering the broader business More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Executive Facilities
extend). Experience: 5+ years working in a Sales Operations role 2+ years with Salesforce (essential) plus other associated sales productivity tools such as Gong, Outreach, Seismic– experience launching CRM/tools into sales organisations a plus Advanced Excel/Power BI/VBA skills Knowledge of SQL and experience with Databricks/Github preferred BI reporting tools such as More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Sanderson Recruitment
similar) , and SQL Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Sanderson
similar) , and SQL Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent More ❯
through automation, testing, and performance optimisation Identify opportunities for personalisation and enhance data processes for better decision-making Skills & Experience Required: Proven experience in digital analytics with knowledge of CRM, loyalty programs, social media, and performance marketing Strong knowledge of analytics platforms and marketing technology tools, especially Adobe and Salesforce Expert user of Adobe Analytics Experience with data visualisation tools More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
e.g: CAFM, SFG20, ISO standards) is embedded in solution design. Support digital transformation goals including IoT integration, predictive maintenance, and sustainability reporting. Required Experience: 10+ years of ERP/CRM programme leadership, with at least 5 years in Microsoft Dynamics 365 with specific expertise around Finance & Payroll systems Proven expertise in programme leadership of Maximo to Concept migrations. Proven experience More ❯
analysis expertise to help shape requirements, improve communication across departments, and support delivery of a Customer Data Platform (CDP) initiative. Key Responsibilities Engage with cross-functional stakeholders across media, CRM, marketing, security, legal, procurement, and engineering teams to gather and clarify requirements. Lead business analysis for the CDP programme , understanding stakeholder needs and converting them into user stories and technical More ❯
in an analytical role, with strong proficiency in SQL and ideally working knowledge of Python or R. Demonstrated ability to work with customer data in the context of loyalty, CRM, or marketing programs-generating insights that boost customer retention, engagement, and value. Experience of working with large amounts of data Skilled in designing and evaluating loyalty propositions, including financial modelling More ❯
and Salesforce delivery. Communicate updates and risks clearly to business and technical stakeholders. Your Profile Proven experience managing Salesforce projects in complex environments. Strong understanding of Salesforce platform and CRM systems. Solid background in project management methodologies (Agile, Waterfall, or hybrid). Excellent leadership, stakeholder management, and communication skills. Ability to deliver results in high-pressure, time-sensitive projects. Contract More ❯
South East London, London, United Kingdom Hybrid / WFH Options
NFP People
Role This role sits within the IPS Grow Operational Support function and will play a key part in supporting the development, maintenance, and continuous improvement of the Salesforce-based CRM system. You will work closely with colleagues across IPS Grow and Social Finance's Data and Digital Community of Practice to ensure tools meet the needs of frontline teams and … improvement Collaboration and communication Please note: this role is a fixed term contract to 2029 About You We are looking for someone with: Experience working with Salesforce or similar CRM systems, including configuration, customisation and user support. The ability to advise on design decisions and adapt/develop Salesforce functionality (e.g. custom objects, workflows, automations) without needing to code. Strong … process. You will be asked to respond to four situational based questions, which will allow you to express your ability. You may have experience in other areas such as CRM Administrator, CRM Systems Administrator, Salesforce CRM Administrator, Salesforce Admin, Salesforce Platform Administrator, Salesforce Support & Admin, Business Systems Administrator, Junior Salesforce Administrator, Salesforce Analyst, Systems Analyst. This role is currently unable More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
NFP People LTD
Role This role sits within the IPS Grow Operational Support function and will play a key part in supporting the development, maintenance, and continuous improvement of the Salesforce-based CRM system. You will work closely with colleagues across IPS Grow and Social Finance’s Data and Digital Community of Practice to ensure tools meet the needs of frontline teams and … improvement Collaboration and communication Please note: this role is a fixed term contract to 2029 About You We are looking for someone with: Experience working with Salesforce or similar CRM systems, including configuration, customisation and user support. The ability to advise on design decisions and adapt/develop Salesforce functionality (e.g. custom objects, workflows, automations) without needing to code. Strong … process. You will be asked to respond to four situational based questions, which will allow you to express your ability. You may have experience in other areas such as CRM Administrator, CRM Systems Administrator, Salesforce CRM Administrator, Salesforce Admin, Salesforce Platform Administrator, Salesforce Support & Admin, Business Systems Administrator, Junior Salesforce Administrator, Salesforce Analyst, Systems Analyst. This role is currently unable More ❯
and to be the single point of contact for compliance approval. The team are responsible for digitalisation of the overall Customer Journey, as well as digital platforms encompassing the CRM & retail systems, plus car connection applications. The department are also responsible for providing business intelligence, to steer various departments, regions & dealers with actionable insights, on a regular basis. Responsibilities will More ❯
and to be the single point of contact for compliance approval. The team are responsible for digitalisation of the overall Customer Journey, as well as digital platforms encompassing the CRM & retail systems, plus car connection applications. The department are also responsible for providing business intelligence, to steer various departments, regions & dealers with actionable insights, on a regular basis. Responsibilities will More ❯
is essential Proven ability to plan and execute successful lead generation campaigns. Strong understanding of digital marketing tools and channels. Excellent communication, organisation, and project management skills. Familiarity with CRM and marketing automation systems (e.g., Salesforce, HubSpot, Eloqua, or similar) *Rates depend on experience and client requirements More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Stott & May Professional Search Limited
Overview We are seeking a highly skilled Senior Engineer with expertise in DevOps and Azure AD B2C to support a leading UK utilities retailer in upgrading their billing and CRM systems to a modern, cloud-based CIS 11 solution. The role involves designing, maintaining, and automating CI/CD pipelines, implementing Infrastructure as Code, and managing Azure AD B2C tenant More ❯
on Patient journeys and Staff journeys Excellent communication skills Exceptional Stakeholder Management skills Flexible approach towards onsite working (minimum 3 days per week) Nice to have: Working knowledge of CRM systems and ability to refine requirements (ie MS Dynamics) Experience of working on Programmes relating to legacy systems, mapping out what to keep etc Experience of working directly onsite in More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Frossell Recruitment
monitor supplier performance. About You We’re looking for someone who is: Experienced in a customer service or scheduling environment (minimum 2 years). Highly proficient with Microsoft Dynamics CRM and the Microsoft Office Suite . Skilled in working towards KPI targets and reporting on service delivery. An excellent communicator, confident in dealing with multiple stakeholders. Organised, proactive, and able More ❯
St. Albans, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Opay Holding Limited Exactly
s products to E-commerce/Digital goods/Retail merchants Present large-scale technical products and innovative solutions to prospects at the C-level Strong pipeline management via CRM tools to ensure an accurate forecast of performance and deliver consistent results among Tier 1 and Tier 2 prospects What we are looking for: A minimum of 3-4 years More ❯
of the organisation's digital ecosystem. Key Responsibilities: Ensure the D365 CE programme aligns with business strategy and the target operating model. Map the current IT landscape, including legacy CRM/ERP systems, integration layers, data flows, middleware, and reporting platforms. Define the future-state architecture and integration strategy for D365 CE within the wider IT estate. Establish standards for More ❯
payment of subscriptions. Act as the primary point of contact for Salesforce-related queries and provide troubleshooting assistance where required. Collaborate with the Salesforce Admin to troubleshoot and resolve CRM-related issues promptly. Triage and action support requests/tickets and keep the action log up to date. Assist in creating and maintaining reports, dashboards, and workflows. Support configuration and More ❯
with a positive outlook and a drive to succeed Resilient, target-driven, and motivated by results Ability to work independently and collaboratively within a small team Proficient in using CRM and sales reporting tools Why Join? Become part of a supportive and friendly team culture with a 'can-do' attitude. Work with some of the UK's biggest brands, making More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
scalable voice/contact center operations. Key Responsibilities Design, configure, and deploy Cisco UCCE solutions including ICM, CVP, CUIC, CUCM, and Finesse. Manage integrations with third-party systems (WFM, CRM, CTI, SIP gateways, etc.). Monitor and troubleshoot voice infrastructure, ensuring high availability and performance. Perform regular upgrades, patching, and capacity planning. Support end-to-end call flows, routing scripts More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
scalable voice/contact center operations. Key Responsibilities Design, configure, and deploy Cisco UCCE solutions including ICM, CVP, CUIC, CUCM, and Finesse. Manage integrations with third-party systems (WFM, CRM, CTI, SIP gateways, etc.). Monitor and troubleshoot voice infrastructure, ensuring high availability and performance. Perform regular upgrades, patching, and capacity planning. Support end-to-end call flows, routing scripts More ❯
the UKI and wider EMEA region: Events Management: Plan, coordinate, and lead impactful events, including hosted events, sponsorships, workshops, and webinars, covering the entire end-to-end process. Data & CRM Operations: Manage post-event lead operations, including timely and accurate upload of leads into Salesforce. Build and maintain Salesforce dashboards and reports to track performance, pipeline influence, and ROI. Campaign … Regional Knowledge: Proven track record in B2B marketing across EMEA markets, with deep understanding and specific knowledge of the UKI markets highly desirable. Tool Proficiency (MUST HAVE): Expertise in CRM systems (Salesforce), marketing automation tools (e.g., Eloqua), and analytics platforms (e.g., Tableau, Power BI). Core Skills: Exceptional project management, strong attention to detail, and robust analytical skills to monitor More ❯