3 of 3 DemandTrendContract Case Management Jobs in the South East

Local Government - IDOX & Alloy Systems Our longstanding client that operates within local goverment is hiring a Digital & Technology Programme Manager who has stong experience stakeholder engagement and supplier contract management skills. The successful candidate will lead the implementation of high-profile case management software projects, including those involving IDOX and Alloy systems . This is a … includes managing in-flight projects, initiating new ones from scratch, and ensuring successful outcomes through effective leadership and coordination. Key Responsibilities: Lead the end-to-end delivery of digital case management software implementations across multiple departments. Manage both in-flight and pipeline projects and initiate new projects from the ground up. Collaborate with stakeholders to define project scope … and data governance standards. Monitor project risks and implement mitigation strategies. Report progress to senior leadership and provide regular updates on milestones and outcomes. Drive user engagement and change management activities to support adoption of new systems. Manage supplier relationships and contracts effectively to ensure value and performance. Essential Skills and Experience: Proven experience managing digital programmes within a More ❯

for Network infrastructure -e.g- Switches, Routers, Firewalls. Cisco Switch/Router console commands, setting up network test equipment for RFC 2544 testing + handling fibre optic cabling. ALM Test case management, Defect Management, Reporting ALM testing ( Application Lifecycle Management) testing. Importing test cases, test case management, collecting test execution evidence, reporting execution and defect … management in ALM. Test phases purposes: Unit, System Integration, Functional, Non-Functional, Disaster recovery, Operation Acceptance testing - OAT) Using StableNet Network and Service Management tools. Interpreting Network infrastructure design from HLD/LLD + understanding Data Centre operating procedures. Telecoms/National Network Infrastructure domain/Utility Gas & Electric experience preferred More ❯

peers globally. You will work closely with customers and internal teams to troubleshoot, resolve, and provide root cause analysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing … sessions. Create scripts to automate troubleshooting and repetitive tasks. Support application development and issue resolution within the ServiceNow Platform. Maintain case hygiene and clear documentation. Participate in weekend on-call rotation. Skills & Experience Required Experience providing SaaS support. Application development experience on the ServiceNow Platform. UI development or support experience (CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile app development). More ❯