4 of 4 Contract Case Management Jobs in the South East

support our utilities company by driving the design, documentation, and optimisation of Customer Operations processes while contributing to the successful delivery of a new case management system. This role acts as a critical link between operational teams, SMEs, Product, IT, and Transformation - ensuring that processes are clearly defined … Ensure processes reflect best practice, regulatory expectations, and operational efficiency. Own and maintain the central process library, ensuring consistency of style, structure, and governance. Case Management System Delivery Work closely with Product, IT, and Transformation teams to translate operational needs into system functionality. Support user story creation, acceptance ...

hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme/change delivery to support and drive strategic initiatives. The candidate will … adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic ...

worked from multiple UK locations The Role A leading Government Institution is seeking an experienced Programme Director to lead a large-scale Legal Practice Management (LPM) transformation programme.This is a pivotal leadership role, responsible for driving the modernisation of legal practices through the delivery of new technology-enabled services. … assurance gates Experience leading programmes through GDS service assessments Expert-level stakeholder engagement and governance capability, including executive-level reporting Strong programme governance, financial management, and delivery assurance experience Practitioner-level experience in digital, data, business change, and implementation Demonstrated ability to lead multidisciplinary teams and manage multiple suppliers ...

Level Governance – Expert Level Digital and Data – Practitioner Level Business Change and implementation – Practitioner Level Desirable Experience of working with and delivering Legal Practice Management Systems Experience of delivering case management systems ...