London, South East, England, United Kingdom Hybrid/Remote Options
Randstad Technologies
of the performance, security, and cost-effectiveness of our cloud platforms. You'll bring a strong DevOps mindset, expertise in automation and Infrastructure as Code, and a passion for continuousimprovement across all aspects of cloud operations. Key Responsibilities Cloud Infrastructure Operations: Manage and monitor daily operations across Azure SaaS, IaaS, and PaaS environments. FinOps & Cost Optimisation … manage tools like Azure Monitor and Log Analytics to proactively detect and resolve issues. Compliance & Documentation: Maintain accurate technical documentation and ensure adherence to security and regulatory standards. Collaboration & ContinuousImprovement: Partner with development, security, and operations teams to advance CI/CD and DevSecOps practices. About You You're an experienced Cloud or DevOps Engineer who More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Lorien
the Event Apps Scrum Team . This is a fantastic opportunity to work with a multi-disciplinary team of engineers and a soon-to-be-appointed Product Owner, driving continuousimprovement and delivering exceptional digital experiences for our customers. You'll collaborate closely with engineering teams, product owners, and internal stakeholders across marketing, sales, product, and data … on learning and adaptability. Partner with the Product Owner to ensure backlog visibility, prioritization, and clarity. Champion Scrum principles and coach teams and stakeholders on Agile best practices. Drive continuousimprovement and efficiency in processes and delivery. What Success Looks Like Scrum events are productive, timeboxed, and value-driven. The team consistently delivers high-value increments that … resolution skills. Agile Expertise: Deep knowledge of Scrum Guide, Agile frameworks, and scaled Agile practices. Coaching Ability: Skilled in mentoring teams and stakeholders in Scrum values and practices. Adaptability & Continuous Learning: Passion for improving customer experience and team performance. Why Join Us? This is your chance to lead, coach, and inspire a talented engineering team while shaping the future More ❯
with ITIL Drive maturity assessments, gap analyses, and roadmap creation Collaborate with stakeholders to embed ITIL-aligned practices across product teams Enhance ITSM tooling (ServiceNow, Remedy, Jira) to support continuousimprovement Define metrics that matter-service performance, customer satisfaction, and compliance Champion change through clear communication and stakeholder engagement What You Bring: ITIL v4 (or v3) certification … Work on high-impact transformation projects with leading organisations Be part of a collaborative, innovative team that values your expertise Enjoy flexible working, career development, and a culture of continuousimprovement If you're interested in hearing more, please do send your profile to Reasonable Adjustments: Respect and equality are core values to us. We are proud More ❯
Banbury, Oxfordshire, England, United Kingdom Hybrid/Remote Options
Sellick Partnership
will be central to delivering organisational change, enabling culture shift, and ensuring that Cherwell meets its Medium-Term Financial Plan (MTFP) forecasts. By fostering collaboration, driving innovation, and embedding continuousimprovement, you will strengthen the Council's capacity to meet future challenges and achieve sustainable outcomes. Key responsibilities Provide strategic leadership for enterprise-wide transformation initiatives across … all service areas including digital, operational and organisational change to ensure future-ready delivery and commercialisation of services. Drive organisational culture change, innovation, and continuous improvement. Drive automation, AI, and digital solutions programmes to enhance services and efficiency. Ensure strong financial management and benefit realisation, delivering sustainable cost reductions and value for money. Build strong relationships with partners, members … level leadership experience within a complex, multi-disciplinary organisation Excellent leadership and management skills, including the ability to delegate appropriately Evidence of establishing a performance management culture to drive continuousimprovement, including service planning, target setting, performance appraisal and the management of staff groups Expertise in ICT, digital, organisational change, and programme management Evidence of delivering sustainable More ❯
Hook Norton, Oxfordshire, United Kingdom Hybrid/Remote Options
Sellick Partnership
will be central to delivering organisational change, enabling culture shift, and ensuring that Cherwell meets its Medium-Term Financial Plan (MTFP) forecasts. By fostering collaboration, driving innovation, and embedding continuousimprovement, you will strengthen the Council's capacity to meet future challenges and achieve sustainable outcomes. Key responsibilities Provide strategic leadership for enterprise-wide transformation initiatives across … all service areas including digital, operational and organisational change to ensure future-ready delivery and commercialisation of services. Drive organisational culture change, innovation, and continuous improvement. Drive automation, AI, and digital solutions programmes to enhance services and efficiency. Ensure strong financial management and benefit realisation, delivering sustainable cost reductions and value for money. Build strong relationships with partners, members … level leadership experience within a complex, multi-disciplinary organisation Excellent leadership and management skills, including the ability to delegate appropriately Evidence of establishing a performance management culture to drive continuousimprovement, including service planning, target setting, performance appraisal and the management of staff groups Expertise in ICT, digital, organisational change, and programme management Evidence of delivering sustainable More ❯
and removing impediments, promoting collaboration across teams and suppliers, and ensuring alignment with business and security objectives. You'll act as a coach and mentor, fostering a culture of continuousimprovement, communication, and empowerment. What We're Looking For - Scrum Master Proven experience as a Scrum Master in Agile or hybrid delivery environments. Strong interpersonal and communication … Experience in Agile methodologies , PI planning , and cross-team collaboration . Ability to identify delivery risks, remove blockers, and promote best practices. A proactive mindset with a focus on continuousimprovement and knowledge sharing. Experience within Defence or highly regulated sectors is desirable. This is an outstanding opportunity for a Scrum Master to guide teams, enhance Agile More ❯
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. ContinuousImprovement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Desirable: Experience supporting services across hybrid More ❯
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. · Facilitate service reviews, gathering feedback and contributing to service improvement plans. · Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. · Contribute to service planning, supporting roadmap development and capability growth. · Support team collaboration, sharing knowledge … services in secure or complex environments. · Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. · Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. · Familiarity with business systems, identity management, and secure service principles. · Strong communication skills across technical and non-technical audiences. · A proactive mindset focused on customer satisfaction and service … external partners. · Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. · Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. · ContinuousImprovement: Contributing to service maturity through documentation, automation, and feedback loops. · Team Collaboration: Working effectively across functions and supporting team delivery. Desirable: Experience supporting services across hybrid More ❯
statements, cost-benefit analysis and investment papers Team Leadership Manage and develop Business Analysts and Architecture team capability Oversee workload, performance and personal development reviews Promote knowledge sharing and continuousimprovement What you will need Education & Qualifications Degree in business, information systems or related discipline (MBA, PRINCE2, ITIL, BA Diploma advantageous) Experience 10+ years in IT or More ❯
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. ContinuousImprovement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Desirable: Experience supporting services across hybrid More ❯
reporting. Main responsibilities include: Creating insight and analysis to understand the portfolio performance, asset quality, market performance, identifying risks and opportunities Providing recommendations by collaborating with stakeholders to drive continuousimprovement of our investment strategy, portfolio performance and capital allocation Designing, delivering and maintaining systemised analytics and self-service reporting tools via Power BI to support I More ❯
reporting. Main responsibilities include: Creating insight and analysis to understand the portfolio performance, asset quality, market performance, identifying risks and opportunities Providing recommendations by collaborating with stakeholders to drive continuousimprovement of our investment strategy, portfolio performance and capital allocation Designing, delivering and maintaining systemised analytics and self-service reporting tools via Power BI to support I More ❯
Chichester, West Sussex, South East, United Kingdom
Hays
business process innovation. If you are ready to lead automation initiatives, design and create project workflows and build digital tools then read on. You will lead the analysis and continuousimprovement of their Microsoft 365 tenant, identifying opportunities for automation, optimization, and enhancement across applications such as SharePoint, Teams, and Exchange. Design, develop, and maintain robust business … meet business requirements and maintain system stability. Establish and shape the team's working methods and structures, leveraging the flexibility of a start-up environment to drive innovation and continuous improvement. Manage and refine user stories in JIRA independently, ensuring structured and clear documentation of requirements, progress and roadblocks. You must be able to evidence proven experience administering and … work independently, and deliver high-quality results. Experience or interest in enterprise architecture, cloud platforms and data integration would be advantageous. A proactive, curious mindset with a passion for continuous learning, quality and process improvement. Only candidates that have evidenced the required experience on their CV's can expect a response. Only candidates with the right to work and More ❯
Employment Type: Contract
Rate: £40.0 - £44.00 per hour + Up to £44 per hour Inside IR35
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. ContinuousImprovement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Nice to have skills you could More ❯
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. ContinuousImprovement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Nice to have skills you could More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Randstad Technologies
C-suite engagement. Skilled in documentation, process mapping, and requirements elicitation. Proficiency in SQL, JIRA, Confluence, and Visio. You'll Succeed If You Are passionate about data governance and continuous improvement. Thrive in complex, fast-paced environments. Can build trust and influence senior stakeholders to drive adoption and change. Are detail-oriented, analytical, and proactive. If you're an More ❯
aligned with business and IT objectives. Oversee incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Drive continuousimprovement initiatives to enhance service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management. Please send CV for full details and immediate More ❯
aligned with business and IT objectives. Oversee incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Drive continuousimprovement initiatives to enhance service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for More ❯
Data Tower and Platform Engineering to deliver hyperconnected and automated data experiences. Influence programme and project teams to adopt standard data design and integration patterns early in the lifecycle. ContinuousImprovement Identify opportunities to simplify and modernise the data landscape by rationalising legacy platforms and redundant data stores. Stay current with emerging technologies (AI, ML, data mesh … Connector: Sees data as an enterprise asset that links business domains. Pragmatic Simplifier: Balances ideal architecture with delivery realities. Influential Partner: Engages stakeholders to drive adoption of data standards. Continuous Learner: Keeps pace with emerging data and AI trends. Value-Focused: Anchors all solutions in measurable business outcomes. Reasonable Adjustments: Respect and equality are core values to us. We More ❯
scope and budget, and meet the highest standards of quality. This role offers the opportunity to present directly to the Executive Committee, manage handovers to BAU, and contribute to continuousimprovement initiatives that shape the future of our organisation. What You’ll Bring Proven experience delivering vendor-led system implementations in medium-sized private sector organisations. Hands … Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan More ❯
Support migration and integration projects for both on-premise and cloud-based systems. Stay current with industry trends, recommending improvements and innovations. Contribute to accurate forecasting, capacity planning, and continuousimprovement initiatives. Skills & Expertise Strong knowledge of audio and video processing principles and industry standards. Proficiency in encoding, multiplexing, and diagnostic tools . Experience with virtualisation and More ❯
interest in IT infrastructure and business systems. Familiarity with project management tools (e.g. MS Project, Shibumi, Smartsheet, Jira). Excellent understanding of project budgeting and financial tracking. Commitment to continuousimprovement and professional growth. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯
models are discoverable and reusable across multiple initiatives. Track programme performance, manage risks, and remove delivery roadblocks. AI/ML Delivery & Agile Leadership The AI Programme Manager will: Drive continuousimprovement of AI/ML development processes across the organisation. Ensure Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives) are run effectively. Remove impediments and protect delivery More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Tenth Revolution Group
change activities within the programme plan and delivery lifecycle. Facilitate workshops, coaching sessions, and training programmes to drive adoption of new tools, processes, and behaviours. Champion a culture of continuousimprovement and cross-functional collaboration. Monitoring & Evaluation Define and track key change management metrics (adoption, utilisation, proficiency). Use data and feedback to adapt change strategies and … support continuous improvement. Provide regular reporting to programme leadership and other stakeholders. Essential Skills & Experience Demonstrated experience in leading change within complex digital transformation or DevOps environments. Deep understanding of change management methodologies (e.g., Prosci, ADKAR) with relevant certification preferred. Exceptional communication, facilitation, and interpersonal skills. Proven ability to influence and collaborate with stakeholders at all levels of the More ❯
Business Analyst - Service Improvement (Local Government) Location: Thames Valley area (Elizabeth Line) Rate: £500 per day (Inside IR35) Contract: Until 31st March 2026 Hybrid: 2-3 days per week on-site Salt's Local Government team is supporting a council in the Thames Valley area with the appointment of a Business Analyst to join their Recovery and Improvement … efficient - improving resident experience while achieving measurable savings and operational improvements. The Role You'll work with data, insight, and service leads to identify and analyse opportunities for improvement across customer contact and access points. You'll lead workshops, document redesigned processes, and ensure projects are clearly defined, aligned to strategic objectives, and delivered effectively. Key Responsibilities: Identify … Local Government. Strong understanding of service redesign, process mapping, and efficiency delivery in council environments. Experience improving customer access or first-point-of-contact services. Familiarity with TOM delivery, continuousimprovement, and digital transformation principles. Skilled in documentation and stakeholder engagement (Visio, BPMN, or similar tools). This is an opportunity to play a key part in More ❯