17 of 17 Contract Customer Experience Jobs in the South East

SaaS | Customer Experience | Project Management Permanent | Remote/Hybrid | £45,000 + Benefits- 12 month contract Our client, a rapidly scaling technology business within the digital healthcare space, is seeking an experienced Onboarding Success Manager to join their growing team. This organisation is known for developing intelligent, cloud … decision-making through automation and AI-powered tools. This is an exciting opportunity to join a forward-thinking company that values innovation, collaboration, and customer success. With a strong focus on culture and continuous improvement, they offer a supportive environment where your ideas and impact will genuinely shape ...

Customer Analyst London Hybrid - 2 days a week £450 Per Day (Outside IR35) 3 Month Contract This is an opportunity to join a high-impact customer analytics function during a pivotal period of growth and transformation. You will play a key role in shaping loyalty and retention strategies … delivering insights that directly influence customer experience and commercial performance. The Company They are a major global marketplace operating at scale and driven by data. Their teams combine innovation, experimentation, and deep analytical thinking to enhance customer engagement. Collaboration is at the heart of their culture ...

Change tickets and the creation of reports as required. Updating Maintenance Task Analysis with trend analysis on all hardware incidents. Skills, Qualifications and Experience Essential Comfortable using MS Office applications Able to analyse large datasets and identify key messages/trends for presentation Self-starter able to work with … levels both internal and external Full UK Driving Licence Desirable Working knowledge of industry-standard support ticketing tools (eg Remedy) Knowledge and experience of ITIL Service Management processes Experience working in a support function or environment (Service Desk, Customer Experience) Maintenance/administrator experience ...

pressure investment banking environment. The successful candidate will deliver white-glove, face-to-face technical support , resolving incidents quickly and professionally while maintaining excellent customer experience standards. Essential Skills & Experience (Non-Negotiable) Proven VIP/Executive Desktop Support experience within Investment Banking Azure certification with practical … exposure to Azure-based user and endpoint support Minimum 5 years’ experience across 1st–3rd Line Desktop/End-User Support Strong onsite desktop support background , including floor walking and desk-side troubleshooting Experience working within a Service Desk/Incident Management environment Advanced support of Windows ...

Tealium iQ Implementation Specialist London, Inside IR35 This is an opportunity to join a fast paced digital environment where data, personalisation, and customer experience are at the core of their transformation roadmap. You will play a key role in shaping how their audiences interact with high traffic online … audience engagement. Their data teams operate in a dynamic, collaborative environment where experimentation and rapid delivery are encouraged. They are investing heavily in customer insight and personalisation programmes to strengthen their digital presence. This is a hands-on role within a mature data capability that continues to evolve ...

Join Our Team as a Technical programme Manager - GenAI Safety & Experience (Customer Operations)! Are you ready to take on a pivotal role at the forefront of the GenAI revolution in customer support? We're on the lookout for a passionate and skilled Technical programme Manager to help … elevate safety and user experience standards in an AI-driven world. This is an exciting opportunity to be part of a transformative journey where your expertise will help shape the future of customer interactions! Position Details: Location: E1, London (hybrid)Contract Length: 12 months (with potential for extension ...

strategy , supporting a broader transition from process-led thinking to user needs and goal-driven product strategy Taking insights and prototypes from a digital CX assessment and using these as the starting point for product definition, roadmap development and feature planning Skills Product/Technical Product Ownership roadmap creation, vision … technical stakeholders Ability to take direction and work independently to enable rapid mobilisation Experience Experience in Telecommunications, B2B environments, Digital Portals, CX and Product Strategy/Implementation Comfortable working across business and technology environments Experience with Jira, Confluence and Figma Familiarity with SAFe/scaled Agile frameworks ...

supporting a leading organisation in the electricity distribution space, and they're looking for an experienced Product Manager to lead the roadmap for a customer-facing app used by millions. This is a fantastic opportunity to join a business undergoing major digital transformation, where your decisions will directly influence … customer experience and long-term product vision. The Role Reporting into the Head of Product Management, you'll be responsible for defining and delivering the product roadmap by blending research, vision-setting, and cross-functional alignment. You'll act as a proactive, strategic leader - turning business needs, customer ...

mature a modern digital content ecosystem. You will drive the evolution of a global CMS and DAM capability that underpins digital marketing, personalisation, and customer experience. If you enjoy elevating digital platforms and empowering teams to deliver better and faster, this role offers real influence. The Company They … well-established organisation investing heavily in digital experience and marketing technology. With a strong focus on scalable content delivery and operational excellence, they are modernising their architecture and tooling to support multiple markets. You will join a collaborative, cross-functional environment where digital product thinking is valued and continuous ...

complex CRM environment Increased efficiency and consistency in how client data is activated within campaigns, enabling more frequent and accurate use of insights Enhanced customer experience through technically optimised journeys and automated workflows that support a frictionless communication approach Contribution to raising the standard of digital marketing execution … supporting our ambition to set the benchmark for luxury sector customer engagement Close collaboration with CRM and Data Science teams to integrate richer data signals into campaigns, helping shift CRM from reactive communication toward predictive, data-driven activation and engagement What you'll need to succeed Extensive hands ...

Title IP Network Designer With DNS Experience Rate £500 per day inside IR35 - rolling contract DepartmentConnectivity Engineering Location is Flexible - Leeds/London/Reading (1-2 days per week in the office) I am working with a key client with the Telecoms sector who are looking … Network Designer With DNS Experience to join their team for a rolling contract renewed every 3-6 months. This is an IP Network design/Technical Design Authority and you'll work on a variety of IP networking projects which will include: Maintaining hardware, and software to comply with ...

mobile solutions. The individual will lead distributed teams, including offshore engineers, while collaborating closely with Product, Architecture, and Backend teams. The app supports key customer journeys including search and purchase, management, account access, and different experiences. This role plays a critical part in shaping the technical direction and delivering … seamless digital customer experiences. Qualifications Strong experience in Android development using Kotlin, Java, Android SDK, and Jetpack Proven experience operating as a Technical Lead or senior engineer with architectural responsibilities Deep understanding of mobile architecture patterns (e.g. MVVM, Clean Architecture, modularisation) Experience designing and integrating with ...

Senior Business Consultant - Digital Experience Our client is looking for a Senior Business Consultant to drive business value and digital transformation for enterprise clients across multiple industries. This is a high-impact, client-facing role where you will combine digital marketing expertise, business consulting and operational insight to deliver … outstanding customer experiences. What You'll Do: Lead discovery workshops and research initiatives to understand client goals, challenges and customer journeys. Collaborate with technical teams and client stakeholders to define ideal-state experiences and actionable roadmaps. Build customer personas, map journeys and identify opportunities to improve digital ...

taking over from an experienced specialist, with the chance for structured knowledge transfer and a clear remit to make an immediate impact on website experience and personalisation. The Company They are a well-established, consumer-focused organisation with a complex digital landscape and a strong emphasis on personalised customer … personalisation tools. Facilitate knowledge transfer by capturing and documenting key processes and architectural decisions from the current specialist before they leave. Your Skills & Experience Strong experience working with Contentful as a CMS, including setup, configuration and ongoing optimisation. Proven capability designing CMS architectures that integrate with a variety ...

opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands … exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. ...

aligned to business strategy. Working closely with functional leads, data engineers and BI developers, you will shape analytics capability across ERP, HCM, SCM and CX domains. Key Responsibilities: Architect and implement end-to-end Oracle FDI solutions Lead delivery of FDI modules across ERP, HCM, SCM and CX Analytics Design … Oracle Analytics Cloud (OAC) Proven experience with Oracle Autonomous Data Warehouse (ADW) Deep understanding of Oracle Fusion Applications data models (ERP, HCM, SCM, CX) Strong SQL/PL-SQL capability Experience in semantic modelling and KPI framework design Solid understanding of enterprise BI and cloud analytics architecture Strong ...

project . This is a fantastic opportunity to join a fast-paced digital team and play a hands-on role in optimising the online customer journey while supporting day-to-day e-merchandising operations. You will help ensure the site remains commercially optimised and visually compelling during the migration … brand consistency and accuracy. Assist with Salesforce page building and content updates. Work closely with digital, trading, and content teams to maintain a seamless customer experience. Support site optimisation and merchandising best practices throughout the migration. What We're Looking For Proven experience in e-merchandising and digital ...