1 of 1 Contract Customer Insight Jobs in the South East

issues with efficiency and expertise. As a Technical Support Engineer, you will focus on providing technical support for Microsoft Dynamics 365 (Power Apps), ensuring customer satisfaction through effective problem-solving and collaboration. Responsibilities Communicate with customers, internal engineers, and third parties via email or telephone. Solve complex problems involving … Write technical articles to distribute technical information to customers and subsidiary staff. Attend triage meetings with local engineers to share knowledge and efficiently develop customer solutions. Develop and deliver internal and customer technical trainings and workshops in specialty areas. Perform technical mentoring and assist other engineers to ensure … Prepare and deliver proactive support services, including Supportability Reviews and Expert Roundtables. Use sophisticated tools to analyze complex problems and develop solutions to meet customer needs. Essential Skills Microsoft Dynamics 365 Customer Engagement (CE): Understanding of core CE capabilities, including entity customization, form scripting, business rules, and security More ❯