e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). If this looks like something that could be suitable please don't hesitate More ❯
e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). If this looks like something that could be suitable please don't hesitate More ❯
Cloud. Excellent stakeholder engagement and communication skills. Ability to analyse service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management * Shift working will be required 4 shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are More ❯
Wokingham, Berkshire, United Kingdom Hybrid/Remote Options
Experis
Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift working. All profiles will be reviewed against the required skills and experience. Due to the More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Adecco
Understanding of networking concepts (DNS, DHCP, IPv4, firewalls, load balancing). (Must have) Scripting experience (PowerShell) and automation of operational processes. Experience in geographically distributed, virtualized datacentre environments . ITIL Foundation or equivalent service management knowledge. Degree in IT/Computer Science or equivalent professional experience. Personal Attributes Strong communication and interpersonal skills. Dependable, detail-oriented, and customer-focused. Able More ❯
to think creatively. Deep understanding of Active Directory , Windows Server , DNS , and Group Policy Management . Knowledge of PowerShell scripting , multi-tenant environments , and ITSM processes . Familiarity with ITIL and Agile methodologies . Experience with VMware vCenter (user-level) and collaboration across engineering and architecture teams. Highly motivated, adaptable, and able to work independently in a high-pressure environment. More ❯
Your transferable skills and experience: *ITSM Tooling & Processes *VMware vCenter - Use of, not Administration *Ability to embrace change and adjust priorities or processes and approach as needed *Knowledge of ITIL processes *Knowledge of Agile methodologies Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome More ❯
and automation. Skills & Experience Required: Extensive experience in Release Management, IT Operations, or Technology Delivery. Strong background managing enterprise-scale releases in regulated financial services. In-depth understanding of ITIL, change governance, and release frameworks. Hands-on experience with ITSM tools (e.g., ServiceNow) and CI/CD platforms (e.g., Jenkins, Azure DevOps, GitLab). Strong stakeholder management and communication skills More ❯
Lifecycle Management) for Power Platform. Technical skills in JSON, Power Fx, JavaScript, HTML, and SQL. Demonstrable expertise with relevant vendor business applications. Desirable Knowledge of ICT standards: HMG SPF, ITIL V3, ISO/IEC 38500, ISO/IEC 27001, ISO/IEC 22301, ISO/IEC 20000, PRINCE2, MSP. Strong written and verbal communication skills, with the ability to simplify More ❯
Epsom, Surrey, England, United Kingdom Hybrid/Remote Options
Sanderson
and professional attitude to all users. Maintain good working relationships with end users and departments within the organisation. Technical skills: - Relevant experience in a similar Service Desk support role ITIL Windows 11 support and installation MS Office and Office 365 skills Client patching and collection management using SCCM. Active Directory account admin. Experience providing PC support including image creation, building More ❯
Skills: Proven, hands-on experience testing within ServiceNow environments. Strong knowledge of UAT and ORT methodologies, best practices, and test lifecycle management. Working understanding of Agile delivery frameworks and ITIL principles. Proficiency with test management and defect tracking tools such as Azure DevOps. Excellent communication, analytical, and stakeholder management skills. Detail-oriented with the ability to work collaboratively across cross More ❯
with an ability to produce technical reports and articulate risk to non-specialists. o Strong communication skills with the ability to document incidents clearly and concisely. o Familiarity with ITIL processes, change management, and major incident handling. o Eligibility for UK Security Clearance (SC/BPSS level minimum). Desirable o Experience of managing Linux systems at scale. o Experience More ❯
Oversee workload, performance and personal development reviews Promote knowledge sharing and continuous improvement What you will need Education & Qualifications Degree in business, information systems or related discipline (MBA, PRINCE2, ITIL, BA Diploma advantageous) Experience 10+ years in IT or business systems roles Strong knowledge of budgetary, procurement and legal processes Expertise in Business Architecture, Business Analysis, Portfolio and Project Management More ❯
role is ideal for someone with hands-on IT and networking experience who enjoys solving problems, learning new skills, and contributing to critical projects. You'll work in an ITIL-based environment supporting multiple projects across different layers, delivering technical outputs that ensure secure, efficient transfer of data and the delivery of key communications and network systems. The role will More ❯
regulated environment (eg Financial Services) is an advantage. Degree or HND in InformationTechnology are desirable but not essential - Equivalent experience considered. Relevant Technical and Business Qualifications (eg. TOGAF, ITIL) are desirable, but not essential. Excellent verbal and written communication skills are essential, including the ability to assess the audience and pitch/influence appropriately. Knowledge and experience of Waterfall More ❯
leading technical workshops. The successful candidate will carry out impact assessments of functional, capability, and security changes. You will need experience of: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills required: Microsoft Server technologies Microsoft Active Directory Microsoft SQL More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Rise Technical Recruitment Limited
leading technical workshops. The successful candidate will carry out impact assessments of functional, capability, and security changes. You will need experience of: * Customers and Stakeholders engagement * Working within an ITIL environment * Working with software vendors and developers to improve software solutions * Working with engineers to deliver customer beneficial outcomes Technical skills required: * Microsoft Server technologies * Microsoft Active Directory * Microsoft SQL More ❯
the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. Proven skills in diagnostics, troubleshooting, and More ❯
management (serious issues and outages), request fulfilment (laptops, chargers etc), and access management (joiners, leavers etc); Maintain Active Directory; Maintain remote access system; Help deliver and continuously improve an ITIL-aligned support capability; Setting up new joiners. Liaising with the IT Training team in terms of induction process and ensuring equipment is in place. This will also include preparing equipment More ❯
endpoints/applications to meet Cyber Essentials compliance Specific experience of conducting security/vulnerability patching and remediation at scale Application packaging/deployment via SCCM Working in an ITIL environment with change and incident management SQL vulnerabilities Presenting technical solutions confidently to relevant approval boards Creating and reviewing high- and low-level technical documentation, technical standards and processes Desirable More ❯
product where you will liaise with stakeholders/customers interpreting business requirements into technical ones and leading technical customer workshops. Experience of: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills: Microsoft Server technologies Microsoft Active Directory Microsoft SQL Server More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Network IT
product where you will liaise with stakeholders/customers interpreting business requirements into technical ones and leading technical customer workshops. Experience of: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills: Microsoft Server technologies Microsoft Active Directory Microsoft SQL Server More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Certain Advantage
. Knowledge of cloud networking (Azure/AWS VPCs, Transit Gateways, VPNs). Excellent documentation, troubleshooting, and stakeholder communication skills. Certifications such as Cisco CCNP/DevNet Professional preferred; ITIL desirable. What You’ll Work On Standardising and automating global network configurations and connectivity services. Integrating network provisioning with ServiceNow and NetBox. Building the automation layer for hybrid cloud networks More ❯
South East London, London, United Kingdom Hybrid/Remote Options
Certain Advantage
. Knowledge of cloud networking (Azure/AWS VPCs, Transit Gateways, VPNs). Excellent documentation, troubleshooting, and stakeholder communication skills. Certifications such as Cisco CCNP/DevNet Professional preferred; ITIL desirable. What Youll Work On Standardising and automating global network configurations and connectivity services. Integrating network provisioning with ServiceNow and NetBox. Building the automation layer for hybrid cloud networks (Azure More ❯