1 to 25 of 49 DemandTrendContract ITIL Jobs in the South East

issues with a problem-solving mindset. Familiarity with ITSM tools and service desk operations. Working knowledge of Microsoft technologies and general networking. Desirable: Experience with ServiceNow or similar tools. ITIL Foundation or SDI Service Desk Analyst certification. Understanding of SLAs and priority classifications. Additional Info: Shift-based role (between 07:00-19:00, Monday to Friday). May include occasional More ❯

Windows 10, Microsoft 365, and Azure. Experience managing GPOs, Azure Policies, and various patch management tools (e.g., SCCM, Intune, Ivanti). Familiarity with scripting, vulnerability management, and security tooling. ITIL Foundation certification, degree in Computer Science, and financial services experience are advantageous. Key Competencies Strong analytical and problem-solving skills Clear communication and documentation abilities Proactive planning and organisational skills More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

access management role. Working knowledge of Active Directory, Azure AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a More ❯

or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP More ❯

of incidents and service requests. Undertake hardware installation including electrical configuration, diagnostics and rectification. Operating system installation, configuration diagnostics and rectification. Application installation, configuration, diagnostics and rectification. Adherence to ITIL process, including (but not limited to); change management, incident management, problem management. Liaison with other elements of the Service delivery, project management and the Customer to ensure effective Customer focused More ❯

of incidents and service requests. Undertake hardware installation including electrical configuration, diagnostics and rectification. Operating system installation, configuration diagnostics and rectification. Application installation, configuration, diagnostics and rectification. Adherence to ITIL process, including (but not limited to); change management, incident management, problem management. Liaison with other elements of the Service delivery, project management and the Customer to ensure effective Customer focused More ❯

or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP More ❯

on the ServiceNow platform in a professional setting. • Proficiency in JavaScript, Glide API, and ServiceNow development tools. • Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. • Understanding of ITIL processes and service management principles. • Strong problem-solving and communication skills. Preferred Qualifications • ServiceNow Certified System Administrator (CSA). • One or more Certified Implementation Specialist (CIS) certifications (e.g., SPM, ITSM More ❯

AV technologies Skills and experience required: - Experience delivering infrastructure services (within Financial Services preferred) Enterprise technologies used in an Azure Data Centre e.g. M365, End user and AV environments ITIL Able to technically manage a team of engineers and manage own and others workload M365 Technical expertise - Office/OneDrive/Teams/Sharepoint integration M365 management portal, conditional access More ❯

Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting More ❯

and hybrid environments. Familiarity with backup solutions (e.g., Veeam, Commvault). Understanding of cybersecurity best practices and patch management. Excellent communication and documentation skills. Desirable Skills Familiarity with ITIL processes and service desk tooling. Exposure to cloud migration or hybrid infrastructure projects. Experience with endpoint management tools (e.g., SCCM, Intune). PowerShell scripting or automation experience. Contract Details Contract Length More ❯

of experience in a Service Desk/IT Support role Excellent customer service skills and a professional manor ServiceNow experience on a busy Service Desk A good understanding of ITIL Experience with laptop builds and good understanding of the Hardware Asset Management life cycle within ServiceNow This is an initial 6 month contract opportunity with a very high possibility for More ❯

Experience in application support and issue resolution. Desirable • Experience in a similar role such as Business Analyst, Systems Analyst, CRM Consultant, or Application Support Analyst. • Familiarity with Agile or ITIL methodologies. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of More ❯

Administration (Oracle 19c/23ai) on Linux/Exadata. Proficiency in Oracle Goldengate, SQL/PLSQL coding, and performance tuning. Strong communication skills and a collaborative mindset. Familiarity with ITIL procedures and best practises. Experience working in a regulated or corporate environment, preferably in financial services. Ability to work independently under pressure and meet tight deadlines. A proactive approach to More ❯

understanding Exchange Tools that will help in Troubleshooting, Monitoring, and fine tuning of Exchange * Exchange Best Practice Analyzer Report * Exchange Performance Trouble-shooter Analyzer * MPS Report * Demonstrated experience in ITIL best practices methodologies APPLY NOW! Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome More ❯

Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and More ❯

in API development and management (RESTful, SOAP). Proven track record in supporting enterprise platforms and enhancing system capabilities. Excellent communication skills, both technical and non-technical. Familiarity with ITIL Service Delivery framework. Technical Proficiency Cloud platforms and SaaS/PaaS solutions Application and PAS configuration API management and integration Mimecast, performance testing, patch and group policy management Understanding of More ❯

Desirable Skills: Skilled stakeholder management, including the ability to challenge senior stakeholders professionally . Leadership and mentoring experience. Ability to work independently and handle multiple tasks without compromising quality. ITIL-based support environment experience. Knowledge of business-critical real-time systems. Exceptional attention to detail with quick analytical decision-making. If youre ready to take on a key security role More ❯

Engineer join them ASAP on a 12 month contract. The role will be remote working and has been scoped Inside of IR35 Key Skills: A fundamental understanding of ITSM, ITIL, or CMDB Advanced Unix/Linux experience Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Oktais essential. 12 months Hybrid working Inside IR35 More ❯

/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required. Process certification, such as, Six Sigma, CBPP, BPM, ISO 20000, ITIL, CMMI. More ❯

and managing Microsoft Azure infrastructure within the public sector Ability to navigate the dynamics of supporting project delivery while protecting live council services Familiarity with UK local government regulations, ITIL best practices, and relevant compliance frameworks Excellent communication and collaboration skills with cross-departmental stakeholders Current or previous local government experience is highly desired. What you need to do now More ❯

systems that are central to AQA's purpose. What you'll need to bring: Strong experience managing Azure platforms in complex environments where uptime matters. A working knowledge of ITIL (and preferably more than just the Foundation certificate). Enough technical depth to lead credible conversations about platforms and infrastructure - and to challenge where needed. A structured approach to solving More ❯

/Exadata SQL/PLSQL coding and performance tuning Database replication using Oracle GoldenGate Proficiency in Oracle Data Guard, RMAN, and OEM 13c Strong communication skills and knowledge of ITIL procedures Who You Are: We're looking for someone who: Takes ownership and solves problems with a proactive approach. Thrives under pressure and can deliver results within tight deadlines. Communicates More ❯

hardware, peripherals, and desktop applications Experience in Incident, Problem, Configuration, and Asset Management Background in customer-focused IT support roles Relevant IT training or certifications in enterprise systems Desirable: ITIL Foundation certification or knowledge Experience in international/multinational technical teams Exposure to mainstream ICT systems and practices More ❯