the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITILcertification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. Proven skills in diagnostics More ❯
hardware (desktops, laptops, softphones) and virtualisation technologies. Ability to prioritise workloads, work under pressure, and manage tickets independently. Flexible, proactive, and able to adapt to changing priorities. Knowledge of ITIL principles is desirable. Qualifications Computing-related qualification (certificate, diploma, or equivalent). ITILcertification beneficial. (Contract – Inside IR35 More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid/Remote Options
Inspire People
of working within a similar governance and/or assurance role. * Experience of writing and reviewing technical design documentation. * ISEB (Information Systems Examination Board) And one of the following - ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable: * Experience of operating in a similar role in wider More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid/Remote Options
Randstad Digital
requirements and assumptions, and identify opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification If you're excited about this role then we would More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid/Remote Options
Circle Group
will now be based on an Umbrella solution. Essential skills/experience required: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification Role/responsibilities: Identify priorities for change to enable delivery More ❯
requirements and assumptions and identify opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: * ITIL (Information Technology Infrastructure Library) Certification * IT4IT Certification * COBIT (Control Objectives for Information and Related Technologies) Certification We are an equal opportunity employer and value diversity in More ❯
with service designs, ensuring potential impacts on operations are identified and addressed. Candidate Requirements Experience in delivering Service Design for a global website in a complex, large enterprise environment. ITIL qualified (minimum v3) with a deep understanding of ITIL principles, practices, and processes. Experience in IT service design, service architecture, or a similar role within an IT Infrastructure More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
/IT Support environment (2nd line experience preferred). Strong troubleshooting across hardware, Windows OS, Microsoft 365, networks and common business apps. Experience with ticketing/ITSM tools and ITIL practices (Incident, Problem, Change). Good communication skills; able to explain technical issues to non-technical users. Experience supporting mobile devices, printers, remote access and desk-side equipment. Strong … customer service, ownership mindset and attention to detail. ITIL Qualifications would be advantageous. What you'll get in return Initial 7 Month Contract (December start date) £200 - 250 per day rate outside IR35 Hybrid working 3 days onsite, 2 days remote to Milton Keynes What you need to do now If you're interested in this role, click 'apply More ❯
Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/EUC/Supplier MGT Must be able to talk/communicate More ❯