Front Office Infrastructure & Application Support Specialist Business Area:Global Markets - Front Office Production Support(Global Banking & Markets/Corporate & Institutional Banking)Job Type:Mission:As part of the Front Office Support team, you will provide technical and functional support to traders, sales, and quantitative teams. You will ensure the availability, performance, and resilience of market-facing applications and the … underlying infrastructure.You will work in close collaboration with development teams, infrastructure teams, and vendors to resolve incidents and improve production stability.Key Responsibilities:Operational Support:* Provide Level 1.5/Level 2 support for Front Office trading applications, market data platforms, and market connectivity.* Ensure incident resolution within agreed SLA/SLOs.* Monitor critical systems using tools like Dynatrace, Splunk, Zabbix … etc.* Perform daily health checks, deployments, and recovery procedures.Incident & Problem Management:* Take ownership of incidents, coordinate resolution across IT teams and vendors.* Conduct post-incident reviews (PIRs) and contribute to problem management.* Write and maintain runbooks, SOPs, and technical documentation.Infrastructure Management & Automation:* Perform system administration tasks on Windows and Linux servers (basic).* Manage and troubleshoot middleware (Tomcat More ❯
You will work hand-in-hand with product engineering teams to improve observability tools and telemetry systems, driving forward automation initiatives that reduce manual intervention. By participating in incident management processes-facilitating transparent communication with stakeholders and leading blameless post-mortems-you will help foster a culture of continuous improvement. Your commitment to maintaining operational stability through rigorous change … management practices will be essential as you plan and execute disaster recovery tests. The role also offers opportunities to collaborate on infrastructure simplification projects alongside other SREs, ensuring best practices are shared across teams. Success in this position requires not only technical proficiency but also excellent interpersonal skills to thrive in an environment that values teamwork, knowledge sharing … are maintained across all supported platforms.* Define, create, and monitor application analytics to support improved service level objectives and drive data-informed decision making.* Ensure strict adherence to change management release processes while accelerating automation initiatives for these workflows.* Lead resiliency management planning by scheduling and executing disaster recovery tests with a focus on automating these activities wherever More ❯
A distinguished global trading organisation is seeking a Microsoft 365 Engineer to join its esteemed Technology Infrastructure team in London on a six-month fixed-term contract. This appointment presents an exceptional opportunity to contribute meaningfully to the transformation and optimisation of a world-class hybrid IT platform, underpinning both essential business operations and forward-thinking technology initiatives. MICROSOFT … ENGINEER Salary: £80,000 - £100,000Location: London A distinguished global trading organisation is seeking a Microsoft 365 Engineer to join its esteemed Technology Infrastructure team in London on a six-month fixed-term contract. This appointment presents an exceptional opportunity to contribute meaningfully to the transformation and optimisation of a world-class hybrid IT platform, underpinning both essential business … new technologies and effective communication during transitional periods.* Diagnose complex technical challenges promptly using advanced diagnostic skills while maintaining comprehensive documentation of resolutions for future reference.* Contribute to project management activities by monitoring progress against established milestones, coordinating resources judiciously, and ensuring timely delivery of key objectives.* Maintain current knowledge of industry best practices related to hybrid infrastructureMore ❯
Data Prodict Manager: We are seeking a dynamic and driven Data Operations Manager to lead a team of data engineers. You will oversee the daily operations of our data infrastructure and ensure the accuracy, availability, and security of data across the organization. This role will lead a team of data engineers and analysts, manage data workflows, and collaborate with … to support data-driven decision-making. You will support the Head of Data in the delivery of the data operations roadmap. Key Responsibilities of the Data Product Manager: Data InfrastructureManagement: Oversee the design, implementation, and maintenance of data pipelines, databases, and data warehouses. Process Optimization: Develop and refine data operations processes to improve efficiency, scalability, reliability and More ❯