3 of 3 Contract Knowledge Management Jobs in the South East

be the first point of contact for IT support, providing prompt and effective assistance to users. Your role involves resolving incidents and service requests, maintaining an up-to-date knowledge base, and contributing to a high-performing team with a strong reputation for excellence. You'll also have the opportunity to work on IT projects, enhance your skills through … and ticketing systems. Diagnose and resolve incidents and service requests efficiently, aiming for first-contact resolution. Escalate complex issues to appropriate specialist teams when necessary. Maintain and update the knowledge base to ensure accurate and accessible support information. Provide excellent customer service, ensuring user satisfaction and upholding the trust and reputation of the Service Desk. Collaborate on IT projects … on excellent customer service. Problem-solving abilities to diagnose and resolve a variety of technical issues. Experience in using ticketing systems to manage and track incidents and service requests. Knowledge of Windows operating systems, Office 365, and basic networking principles. Ability to prioritise tasks effectively and manage time in a fast-paced environment. About us Surrey and Borders Partnership More ❯

are looking for a Principal Framework Engineer, a senior technical role at the heart of the Engineering team. With a passion for technology, innovation and collaboration they keep their knowledge current, continuously seeking to design, build and deliver better than yesterday. Will thrive on the chance to employ their multi-faceted skills to create industry-leading solutions in a … of emerging technologies, models, methods etc. on an ongoing basis to enable competitive differentiation and strengthening of existing product technology. Drive optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs Mentor and guide all engineers within your home and assist with technical … and Attributes The ideal candidate will have the below skills, capabilities and attributes: Experience in engineering activities in a Product SaaS organisation, including scrum agile methodologies, efficiency improvement, configuration management, release readiness, documentation/technical writing, process, data and system engineering, analytical skills in business, process, data and system, lifecycle management and complex problem solving Experience of having More ❯

. Architect and implement autonomous agents with planning, reasoning, and execution capabilities. Design and prototype multi-agent systems that can coordinate and collaborate effectively. Develop agent memory systems and knowledge management approaches. Build robust error handling and recovery mechanisms for agentic systems. Implement human-AI interaction patterns to ensure oversight, assurance, and transparency. Optimise AI model performance for … experimental AI research and prototyping . Ability to apply innovation and problem-solving skills in complex, unstructured environments. Familiarity with cloud deployment and optimisation (Azure, AWS, or GCP). Knowledge of open standards and interoperability frameworks. Contract Details Location: Hybrid – London Length: 6 months initial contract (extensions likely) IR35: Outside IR35 More ❯